Veerle VermeirenOn the record
Filed Jul 8, 2021
4 / 5
Shocked honestly
Was dreading the bill and it came out $28 cheaper than the quote, who does that anymore. Walked in at 8:40, out by 9:05, and the bill was $62 flat, no surprise codes.
Was dreading the bill and it came out $28 cheaper than the quote, who does that anymore. Walked in at 8:40, out by 9:05, and the bill was $62 flat, no surprise codes.
front desk let me reschedule twice without any passive aggressive sighing
Front office lost my paperwork twice, had to fill out the same forms three visits in a row.
Billing was a mess tho... got charged twice and it took two phone calls to sort. lab results took 11 days when the site said 3-5.
The massage therapist was amazing, 10/10, but the chiropractor part felt like a cash grab honestly. Billing was a mess tho... got charged twice and it took two phone calls to sort.
doctor sent a follow up text two days later just to check my ankle was healing right called at 7:50 and got a same-day appt by 11, no triage drama
Billing was itemised, every line made sense, no mystery $200 facility fee at the end.
Honestly shocked, the generic version worked just as well and saved me $110 a month.
I asked about side effects and the guy literally shrugged, didn't even look up from his screen.
App crashed twice during my video visit which is wild for a company this size. Supplements arrived but one bottle had a broken seal and nobody responded to my email for 5 days.
Their support line is a joke, I was on hold 22 minutes on a Monday just to be told to call back.
the vitamin they recommended actually fixed my fatigue in like three weeks, not a placebo thing Was dreading the bill and it came out $28 cheaper than the quote, who does that anymore.
booked online Tuesday night and had a slot by Thursday morning which never happens here The nurse warmed the gel first and that tiny thing made the whole visit less awful.
My bloodwork came back in under 24 hours and the portal actually loaded on mobile.
called at 7:50 and got a same-day appt by 11, no triage drama
Reception woman apologised when i waited an extra 6 minutes... apologised! for six minutes! Legit the best cleaning I've had, teeth felt smooth for like a week after. Ivy at the reception desk actually called me back the same day with my results.
Walked in at 8:40, out by 9:05, and the bill was $62 flat, no surprise codes. I thought the £58 copay was a mistake till they explained the sliding scale.
Paid $1,200 out of pocket and the doctor spent maybe 6 minutes with me before pushing a referral I didn't need. paid for same day shipping and it took 9 days, email asking where it was got auto replied.
Saved my week.
Pharmacist spent 15 minutes explaining the interaction with my BP meds, didn't rush me once. my therapist does late evening sessions and takes insurance which is basically a unicorn Saved my week.
the app crashes everytime I try to book a follow up, been like this for weeks. Called 4 times to get test results, kept getting transfered, finally gave up and switched clinics. Charged me twice for the same visit and it took 6 weeks of emails to get one refund.
my knee hasn't felt this good in two years and the physio only charged £45 a session I asked a dumb question about dosage and nobody made me feel dumb about it.
Receptionist remembered my dog's name from last time lol. My bloodwork came back in under 24 hours and the portal actually loaded on mobile. booked online Tuesday night and had a slot by Thursday morning which never happens here
Would I recommend? to a friend who's broke, yeah, to a friend with options, probably not. Paid €89 for the consult and the doc was fine but spent maybe 8 minutes with me before bouncing.
the clinic smelled like actual citrus not that fake lemon disinfectant stuff Saved my week. Finally a doctor who listened for more than four minutes without typing the whole time.
I asked a dumb question about dosage and nobody made me feel dumb about it.
Ivy at the reception desk actually called me back the same day with my results.
I thought the £58 copay was a mistake till they explained the sliding scale. the vitamin they recommended actually fixed my fatigue in like three weeks, not a placebo thing 10/10 wait time.
Trash.
Was dreading the bill and it came out $28 cheaper than the quote, who does that anymore.
I called ahead to confirm my insurance, got there, surprise $85 copay. idk, it helped a little, not sure it was worth $39 a month though.
10/10 wait time. my knee hasn't felt this good in two years and the physio only charged £45 a session
they emailed the lab results at 7am before i even had coffee I've switched three times in two years and this one finally feels like a keeper. my knee hasn't felt this good in two years and the physio only charged £45 a session
Package arrived crushed, two of the bottles had broken seals, and they want me to pay return shipping?
doctor sent a follow up text two days later just to check my ankle was healing right called at 7:50 and got a same-day appt by 11, no triage drama
Billing was itemised, every line made sense, no mystery $200 facility fee at the end. 10/10 wait time.
Called 4 times to get test results, kept getting transfered, finally gave up and switched clinics. The nurse was lovely but the doctor talked over me the whole 8 minutes I was in there. Save your money.
Finally a doctor who listened for more than four minutes without typing the whole time. Honestly shocked, the generic version worked just as well and saved me $110 a month. the vitamin they recommended actually fixed my fatigue in like three weeks, not a placebo thing
I've switched three times in two years and this one finally feels like a keeper.
Legit the best cleaning I've had, teeth felt smooth for like a week after. booked online Tuesday night and had a slot by Thursday morning which never happens here Honestly shocked, the generic version worked just as well and saved me $110 a month.
Front desk lady named Karen was openly annoyed I showed up with my insurance card, like what. I asked about side effects and the guy literally shrugged, didn't even look up from his screen.
booked online Tuesday night and had a slot by Thursday morning which never happens here The nurse warmed the gel first and that tiny thing made the whole visit less awful.
Honestly thought it would be worse based on the reviews, was pleasantly surprised, kinda. Was fine untill they moved locations and parking became a nightmare, now it's a whole thing.
called at 7:50 and got a same-day appt by 11, no triage drama Receptionist remembered my dog's name from last time lol. The hygienist, I think her name was Priya, was so gentle I almost fell asleep in the chair.
Paid $1,200 out of pocket and the doctor spent maybe 6 minutes with me before pushing a referral I didn't need. paid for same day shipping and it took 9 days, email asking where it was got auto replied.
Walked in at 8:40, out by 9:05, and the bill was $62 flat, no surprise codes.
The nurse warmed the gel first and that tiny thing made the whole visit less awful. Reception woman apologised when i waited an extra 6 minutes... apologised! for six minutes! Receptionist remembered my dog's name from last time lol.
Waited 42 minutes past my appointment time, ugh, but the physio herself was great once I got in.
Pharmacist spent 15 minutes explaining the interaction with my BP meds, didn't rush me once.
pros: close to the train. cons: carpets smell weird. Pills themselves do what they say, I just wish the packaging wasn't so obviously cheap for $38 a month. Billing was a mess tho... got charged twice and it took two phone calls to sort.