Freya MorrisOn the record
Filed Sep 14, 2021
4 / 5
Fine.
Mid trip? Nope. Best one yet tbh.
Mid trip? Nope. Best one yet tbh.
Honestly expected a nightmare and got a dream.
£89 train. Clean carriage. Quiet row. Slept. £188 return and the flight landed early. idk what else you want from a Tuesday.
Tiny thing but the welcome drink hit different after a long day.
best €64/night I've ever paid, no joke.
The Sunday red-eye was quiet and I slept the whole way through. who even am I. No hidden fees and no surprise charges. Just a good trip and a tired, happy me.
The $920 pkg looked sus but ended up being the real deal. dont sleep on it.
Showed up alot earlier than my ride needed and they still took me in without a word. lol booked the $312 all-in deal on a whim and ended up having the best bank holiday of my life.
didn't expect a free breakfast and got one. great start to the day. $44 shuttle in October felt like a steal and the lobby was dead empty at check-in.
$44 shuttle in October felt like a steal and the lobby was dead empty at check-in. didn't expect a free breakfast and got one. great start to the day. £188 return and the flight landed early. idk what else you want from a Tuesday.
lol booked the $312 all-in deal on a whim and ended up having the best bank holiday of my life. Showed up alot earlier than my ride needed and they still took me in without a word. Mid trip? Nope. Best one yet tbh.
booked twice, same price, same chill vibe. the app just works.
No hidden fees and no surprise charges. Just a good trip and a tired, happy me. The Sunday red-eye was quiet and I slept the whole way through. who even am I. lol booked the $312 all-in deal on a whim and ended up having the best bank holiday of my life.
Simone's note on the pillow? Yeah I kept it. small thing, big win. best €64/night I've ever paid, no joke.
Room was clean, bed alright, bathroom door wouldn't shut properly and nobody came to fix it after two calls. The agent in billing refunded the resort fee after I pushed twice, kinda wish I didn't have to push at all. Flight itself was fine, the layover turned into a mess becuase the gate changed three times.
The agent in billing refunded the resort fee after I pushed twice, kinda wish I didn't have to push at all.
Nia at the desk recieved my bags at 4am without a sigh. absolute hero.
Nope, not again. the app crashed twice at checkout and I had to call support, they fixed it but ugh, 40 minutes gone. The receptionist was friendly but the night staff ignored me for 15 minutes at check-in.
Legit the smoothest check-in I've had in ages.
alot of small annoyances added up, nothing huge but by day three I was counting the hours home. A last-minute booking and they still honored the rate, which was more than I expected tbh.
Easiest refund I've ever gotten and I didn't even have to ask twice. First trip with them and definately not the last.
Tom from their support actually picked up on the second ring and swapped my seat without charging me extra. I keep telling friends about this one. ugh I sound like an ad but I don't care. Simone's note on the pillow? Yeah I kept it. small thing, big win.
Yui held our reservation when our connection got delayed. havent felt that looked after in years. Oluf called me back on a Wednesday noon to confirm my upgrade. a real human, shocking.
Oluf called me back on a Wednesday noon to confirm my upgrade. a real human, shocking.
I keep telling friends about this one. ugh I sound like an ad but I don't care. Tom from their support actually picked up on the second ring and swapped my seat without charging me extra. The driver waited untill my flight landed even though I was two hours late.
First trip with them and definately not the last. Easiest refund I've ever gotten and I didn't even have to ask twice.
Carmen at check-in bumped us to a sea-view room for free and I still can't stop smiling about it. They answered on a Sunday night and still got me rebooked by Monday morning. I keep telling friends about this one. ugh I sound like an ad but I don't care.
10/10, no notes. Would do it again tomorrow and the week after. Legit the smoothest check-in I've had in ages. £188 return and the flight landed early. idk what else you want from a Tuesday.
Mid trip? Nope. Best one yet tbh.
Honestly expected a nightmare and got a dream. Nia at the desk recieved my bags at 4am without a sigh. absolute hero.
£89 train. Clean carriage. Quiet row. Slept. £188 return and the flight landed early. idk what else you want from a Tuesday.
The receptionist was friendly but the night staff ignored me for 15 minutes at check-in.
Booked a flight last August and the gate changed twice before they lost my bag anyway. I booked becuase the price looked honest, then the fees doubled at the counter.
The Sunday red-eye was quiet and I slept the whole way through. who even am I. No hidden fees and no surprise charges. Just a good trip and a tired, happy me. Yves walked us to our room personally because the lift was out. who does that anymore.
The $920 pkg looked sus but ended up being the real deal. dont sleep on it. booked twice, same price, same chill vibe. the app just works.
Showed up alot earlier than my ride needed and they still took me in without a word.
didn't expect a free breakfast and got one. great start to the day.
$44 shuttle in October felt like a steal and the lobby was dead empty at check-in. didn't expect a free breakfast and got one. great start to the day.
lol booked the $312 all-in deal on a whim and ended up having the best bank holiday of my life. Showed up alot earlier than my ride needed and they still took me in without a word.
booked twice, same price, same chill vibe. the app just works. The $920 pkg looked sus but ended up being the real deal. dont sleep on it.
No hidden fees and no surprise charges. Just a good trip and a tired, happy me. The Sunday red-eye was quiet and I slept the whole way through. who even am I. lol booked the $312 all-in deal on a whim and ended up having the best bank holiday of my life.
Simone's note on the pillow? Yeah I kept it. small thing, big win. best €64/night I've ever paid, no joke. Honestly expected a nightmare and got a dream.
The driver waited untill my flight landed even though I was two hours late. Tiny thing but the welcome drink hit different after a long day.
Burned by thier refund team. Paid a premium price and the shuttle never showed, had to grab a cab myself. Fine, I guess, if you like being on hold.
The front desk apologized but the manager wouldn't come out to speak with me. The pool was closed and nobody mentioned it when I booked back in July.
Yves walked us to our room personally because the lift was out. who does that anymore.
Legit the smoothest check-in I've had in ages. 10/10, no notes. Would do it again tomorrow and the week after.
They answered on a Sunday night and still got me rebooked by Monday morning. Carmen at check-in bumped us to a sea-view room for free and I still can't stop smiling about it.
Easiest refund I've ever gotten and I didn't even have to ask twice. First trip with them and definately not the last. Yui held our reservation when our connection got delayed. havent felt that looked after in years.
Tom from their support actually picked up on the second ring and swapped my seat without charging me extra. I keep telling friends about this one. ugh I sound like an ad but I don't care. Simone's note on the pillow? Yeah I kept it. small thing, big win.