ISSUE 048 · SATURDAY, OCT 16, 2021
Home/Retail Beat/Shein

Shein

On the record

Fast-fashion online brand

Retail BeatSingapore, SGshein.com
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The record

2,818 dispatches on file

Fergus McCarthyOn the record
Filed Aug 26, 2021
5 / 5

Low-key floored

Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July. the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off

Ann LombardoOn the record
Filed Aug 26, 2021
5 / 5

Checkout in 40 seconds

Slaps. Tracking updated every few hours so I wasn't refreshing like a maniac at my door.

Max HumphreysOn the record
Filed Aug 25, 2021
5 / 5

Made my week

Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack. Made my week lol. Fit was perfect out of the bag, no need to wash and pray.

Juno WalkerOn the record
Filed Aug 25, 2021
5 / 5

Hira saved me 15 bucks

Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.

Grainne Wallace
Filed Aug 24, 2021
4 / 5

Quality shocked me

Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild. Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off.

Scarlett ByrneOn the record
Filed Aug 24, 2021
4 / 5

Fit tts, finally

Shocked how good the fabric feels for the money, like it's got weight to it. Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.

Charlotte StewartOn the record
Filed Aug 23, 2021
5 / 5

Hoodie has real pockets

Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.

Angus MeredithOn the record
Filed Aug 23, 2021
5 / 5

Return was painless

Made my week lol. definately coming back for the winter drop, bookmarked already

Lauren GreenOn the record
Filed Aug 22, 2021
5 / 5

No markup pain

Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between.

Ari Taylor
Filed Aug 22, 2021
4 / 5

10/10 reorder

Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap. Second order this month and both times the packaging was recyclable which my building actually picks up.

Frank FitzgeraldOn the record
Filed Aug 21, 2021
5 / 5

Shipping didn't gouge me

No shipping surprise this time, the number at checkout matched the number on my card, revolutionary.

Carol CohenOn the record
Filed Aug 21, 2021
5 / 5

Price match no fuss

the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall

Sophia EspositoOn the record
Filed Aug 20, 2021
4 / 5

Stellar for the price

definately coming back for the winter drop, bookmarked already

Richard HayesOn the record
Filed Aug 20, 2021
5 / 5

Worth every penny

Legit obsessed. Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit. Shocked how good the fabric feels for the money, like it's got weight to it.

Austin Sullivan
Filed Aug 19, 2021
4 / 5

Packaging done right

Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once. 10/10 would raid the sale section again. Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.

Katherine RichardsonOn the record
Filed Aug 19, 2021
5 / 5

Legit.

Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off. Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once. Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.

Lori TurnerOn the record
Filed Aug 18, 2021
5 / 5

Coming back for more

Fit was perfect out of the bag, no need to wash and pray. Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.

Jason WalkerOn the record
Filed Aug 18, 2021
5 / 5

Sale bin gold

Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple.

Linda BrownOn the record
Filed Aug 17, 2021
5 / 5

Low-key floored

Tracking updated every few hours so I wasn't refreshing like a maniac at my door.

Joan O'Connor
Filed Aug 17, 2021
5 / 5

Checkout in 40 seconds

Customer service answered in 4 minutes on a Sunday night, which, come on. Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July.

Rohit AroraOn the record
Filed Aug 16, 2021
5 / 5

Made my week

Second order this month and both times the packaging was recyclable which my building actually picks up. Customer service answered in 4 minutes on a Sunday night, which, come on.

Jatin KrishnanOn the record
Filed Aug 16, 2021
4 / 5

Hira saved me 15 bucks

the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in

Kavita BhattacharyaOn the record
Filed Aug 15, 2021
5 / 5

Quality shocked me

Shipping was free over $35 which honestly saved me from checkout rage.

Pankaj GoswamiOn the record
Filed Aug 15, 2021
5 / 5

Fit tts, finally

honestly didn't expect much at this price point but the stitching is clean and the lining didn't bunch after two washes Fit was perfect out of the bag, no need to wash and pray. 10/10 would raid the sale section again.

Oindrila MalhotraOn the record
Filed Aug 14, 2021
5 / 5

Hoodie has real pockets

order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore

Pooja IyerOn the record
Filed Aug 14, 2021
4 / 5

Return was painless

10/10 would raid the sale section again.

Sanjay Roy
Filed Aug 13, 2021
1 / 5

Ran small, cost me £18

Had to pay customs on top of shipping which was never flagged at purchase, another $31 surprise at the door. Honestly feels like a dropship, same item on alibaba for about four bucks, I checked.

Kaushik RastogiOn the record
Filed Aug 13, 2021
4 / 5

10/10 reorder

Had a question about a stain on the suede boots and they sent a care kit for free, no haggling. Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack.

Soledad UrbinaOn the record
Filed Aug 12, 2021
5 / 5

Shipping didn't gouge me

Returns are prepaid and the drop-off was a corner store two blocks away.

Alejandro LaraOn the record
Filed Aug 11, 2021
5 / 5

Price match no fuss

the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off

Gauri SenOn the record
Filed Aug 11, 2021
5 / 5

Stellar for the price

Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July. the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off

Aryan Pathak
Filed Aug 10, 2021
4 / 5

Worth every penny

Slaps. Tracking updated every few hours so I wasn't refreshing like a maniac at my door.

Rohan MishraOn the record
Filed Aug 10, 2021
5 / 5

Packaging done right

Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack.

Saanvi ReddyOn the record
Filed Aug 9, 2021
4 / 5

Legit.

Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from. Mid-tier price, top-tier fit.

Abhishek DasOn the record
Filed Aug 9, 2021
4 / 5

Coming back for more

Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.

Preeti Dhawan
Filed Aug 8, 2021
4 / 5

Sale bin gold

Shocked how good the fabric feels for the money, like it's got weight to it. Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.

Radha Shah
Filed Aug 8, 2021
5 / 5

Low-key floored

Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.

Karan Shukla
Filed Aug 7, 2021
4 / 5

Checkout in 40 seconds

Made my week lol. definately coming back for the winter drop, bookmarked already

Rajiv MukherjeeOn the record
Filed Aug 7, 2021
5 / 5

Made my week

Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between.

Swati TanejaOn the record
Filed Aug 6, 2021
5 / 5

Hira saved me 15 bucks

Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap. Second order this month and both times the packaging was recyclable which my building actually picks up.

Karen Jenkins
Filed Aug 6, 2021
4 / 5

Quality shocked me

No shipping surprise this time, the number at checkout matched the number on my card, revolutionary. Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap.

Cheryl Howard
Filed Aug 5, 2021
1 / 5

Returned it. Lost shipping both ways

Ordered a size L, recieved a size S with the L tag stapled over the S tag, make it make sense. Charged me twice, saw it on my card the next morning, took four emails to get the duplicate reversed.

Renée Roberts
Filed Aug 5, 2021
5 / 5

Hoodie has real pockets

definately coming back for the winter drop, bookmarked already

Henry ClarkOn the record
Filed Aug 4, 2021
5 / 5

Return was painless

Legit obsessed. Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit. Shocked how good the fabric feels for the money, like it's got weight to it.

Cynthia SmithOn the record
Filed Aug 4, 2021
5 / 5

No markup pain

Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once. 10/10 would raid the sale section again.

Denise Horowitz
Filed Aug 3, 2021
2 / 5

Garbage packaging

Nope. Return label cost $12 which they never mentioned at checkout, so my $34 refund turned into $22 real quick.

Donald SchmidtOn the record
Filed Aug 3, 2021
2 / 5

Ran small, cost me £18

Chatted with support for 22 minutes on Black Friday and the woman, Omara, told me to just reorder it at full price lol. Waited eleven days for a package that was supposed to be two-day and when it got here one of the two items was just missing.

Elijah OwensOn the record
Filed Aug 2, 2021
4 / 5

Price match no fuss

Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple.

Heather Jordan
Filed Aug 2, 2021
5 / 5

Stellar for the price

Tracking updated every few hours so I wasn't refreshing like a maniac at my door. the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall

Salvatore PriceOn the record
Filed Aug 1, 2021
5 / 5

Worth every penny

Customer service answered in 4 minutes on a Sunday night, which, come on. Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July. the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off