Yuxuan HaoOn the record
Filed Jul 21, 2021
5 / 5
Actually listened
Billing was itemised, every line made sense, no mystery $200 facility fee at the end. my therapist does late evening sessions and takes insurance which is basically a unicorn
Calorie and macro logging app
Billing was itemised, every line made sense, no mystery $200 facility fee at the end. my therapist does late evening sessions and takes insurance which is basically a unicorn
doctor sent a follow up text two days later just to check my ankle was healing right
parking was free after 6pm which sounds small but adds up when youre coming weekly Reception woman apologised when i waited an extra 6 minutes... apologised! for six minutes! went in for a second opinion and left with a plan that didn't involve surgery, huge relief
The waiting room had one chair free and a sick kid coughing on everyone, zero distancing.
10/10 wait time. Legit the best cleaning I've had, teeth felt smooth for like a week after.
front desk let me reschedule twice without any passive aggressive sighing Receptionist remembered my dog's name from last time lol.
Was dreading the bill and it came out $28 cheaper than the quote, who does that anymore. doctor sent a follow up text two days later just to check my ankle was healing right
Trash.
I thought the £58 copay was a mistake till they explained the sliding scale. Was dreading the bill and it came out $28 cheaper than the quote, who does that anymore.
Ivy at the reception desk actually called me back the same day with my results.
Was fine untill they moved locations and parking became a nightmare, now it's a whole thing. Not sure if it's placebo or real but I do feel a bit better after 6 weeks so I'll keep going I guess. Reception on hold music is unhinged, 22 minutes of smooth jazz before anyone picked up.
the clinic smelled like actual citrus not that fake lemon disinfectant stuff
went in for a second opinion and left with a plan that didn't involve surgery, huge relief
Not worth it. Front desk lady named Karen was openly annoyed I showed up with my insurance card, like what.
my knee hasn't felt this good in two years and the physio only charged £45 a session
Nope.
Pharmacist spent 15 minutes explaining the interaction with my BP meds, didn't rush me once. I've switched three times in two years and this one finally feels like a keeper.
Saved my week.
The nurse warmed the gel first and that tiny thing made the whole visit less awful. parking was free after 6pm which sounds small but adds up when youre coming weekly My bloodwork came back in under 24 hours and the portal actually loaded on mobile.
Walked in at 8:40, out by 9:05, and the bill was $62 flat, no surprise codes.
Reception woman apologised when i waited an extra 6 minutes... apologised! for six minutes! The hygienist, I think her name was Priya, was so gentle I almost fell asleep in the chair. Pharmacist spent 15 minutes explaining the interaction with my BP meds, didn't rush me once.
called at 7:50 and got a same-day appt by 11, no triage drama the vitamin they recommended actually fixed my fatigue in like three weeks, not a placebo thing
My bloodwork came back in under 24 hours and the portal actually loaded on mobile. went in for a second opinion and left with a plan that didn't involve surgery, huge relief I asked a dumb question about dosage and nobody made me feel dumb about it.
booked online Tuesday night and had a slot by Thursday morning which never happens here
the vitamin they recommended actually fixed my fatigue in like three weeks, not a placebo thing
Legit the best cleaning I've had, teeth felt smooth for like a week after.
I've switched three times in two years and this one finally feels like a keeper. My bloodwork came back in under 24 hours and the portal actually loaded on mobile.
Finally a doctor who listened for more than four minutes without typing the whole time. I asked a dumb question about dosage and nobody made me feel dumb about it.
Honestly shocked, the generic version worked just as well and saved me $110 a month. Finally a doctor who listened for more than four minutes without typing the whole time.
Honestly thought it would be worse based on the reviews, was pleasantly surprised, kinda.
doctor sent a follow up text two days later just to check my ankle was healing right
parking was free after 6pm which sounds small but adds up when youre coming weekly
they emailed the lab results at 7am before i even had coffee
10/10 wait time.
front desk let me reschedule twice without any passive aggressive sighing Receptionist remembered my dog's name from last time lol.
Was dreading the bill and it came out $28 cheaper than the quote, who does that anymore.
The hygienist, I think her name was Priya, was so gentle I almost fell asleep in the chair.
Spent $89 on a consultation that was basically them reading WebMD back to me. Billing department doesn't answer, voicemail is full, email bounces, feels like a scam at this point.
Ivy at the reception desk actually called me back the same day with my results. booked online Tuesday night and had a slot by Thursday morning which never happens here
I asked a dumb question about dosage and nobody made me feel dumb about it. the clinic smelled like actual citrus not that fake lemon disinfectant stuff
the clinic smelled like actual citrus not that fake lemon disinfectant stuff
went in for a second opinion and left with a plan that didn't involve surgery, huge relief
Receptionist remembered my dog's name from last time lol. 10/10 wait time. I thought the £58 copay was a mistake till they explained the sliding scale.
my knee hasn't felt this good in two years and the physio only charged £45 a session called at 7:50 and got a same-day appt by 11, no triage drama
Package arrived crushed, two of the bottles had broken seals, and they want me to pay return shipping? The vitamins taste like chalk and I definately feel worse than before I started them lol. Got a bottle of pills that expired in 3 months and when I complained they said all sales final.
Pharmacist spent 15 minutes explaining the interaction with my BP meds, didn't rush me once.
Saved my week.
The nurse warmed the gel first and that tiny thing made the whole visit less awful.
Walked in at 8:40, out by 9:05, and the bill was $62 flat, no surprise codes.
Reception woman apologised when i waited an extra 6 minutes... apologised! for six minutes!