Jeffrey HarrisonOn the record
Filed Aug 13, 2021
1 / 5
Burned on this one
Scam.
Scam.
Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July.
Waited eleven days for a package that was supposed to be two-day and when it got here one of the two items was just missing. Chatted with support for 22 minutes on Black Friday and the woman, Omara, told me to just reorder it at full price lol.
Fit was perfect out of the bag, no need to wash and pray.
Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap. Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between. the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in
Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack. the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in Second order this month and both times the packaging was recyclable which my building actually picks up.
10/10 would raid the sale section again.
The 15.6" one in the photo is clearly not 15.6 inches, I measured, it's barely 13.
the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July. Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple.
Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.
Had a question about a stain on the suede boots and they sent a care kit for free, no haggling. Mid-tier price, top-tier fit.
Fine for throwaway stuff, don't buy anything you'd miss if it fell apart in a wash.
Legit obsessed.
Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit. Shocked how good the fabric feels for the money, like it's got weight to it.
the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off
customer service rep hung up on me after telling me to hold on while she checked something, called back and got a new person who had no notes Opened a ticket on the 2nd, closed by them on the 9th with no reply, reopened it, same thing happened again. The color on screen was a warm sand, what showed up was baby poop green, no exaggeration.
Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off.
Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between. Had a question about a stain on the suede boots and they sent a care kit for free, no haggling.
Avoid at all costs if you actually need the thing by a date, mine was two weeks late with zero updates. Site said fit tts, I'm a medium forever, this ran small enough that my 11 year old niece grabbed it.
order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore
Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple. Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.
No shipping surprise this time, the number at checkout matched the number on my card, revolutionary. Customer service answered in 4 minutes on a Sunday night, which, come on. Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.
Mid. I've bought cheap stuff before but this is the first time something arrived literally broken in half.
Mid-tier price, top-tier fit. Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off.
Customer service answered in 4 minutes on a Sunday night, which, come on.
definately coming back for the winter drop, bookmarked already
Shocked how good the fabric feels for the money, like it's got weight to it. order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore
Customer service was weirdly good, product was weirdly bad, so I'm torn. Honestly? Fine. The jacket slaps for the price, the matching bag feels like a toy from a cereal box.
the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in
Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once. Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.
Made my week lol. Fit was perfect out of the bag, no need to wash and pray.
Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July. the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore
honestly didn't expect much at this price point but the stitching is clean and the lining didn't bunch after two washes definately coming back for the winter drop, bookmarked already
Fit was perfect out of the bag, no need to wash and pray. 10/10 would raid the sale section again. Shipping was free over $35 which honestly saved me from checkout rage.
Paid $212 total for something that showed up looking like it fell off a truck and the box was already open.
Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack. the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in
10/10 would raid the sale section again. Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.
Tracking updated every few hours so I wasn't refreshing like a maniac at my door. Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple. Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack.
the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July.
Had to pay customs on top of shipping which was never flagged at purchase, another $31 surprise at the door.
Had a question about a stain on the suede boots and they sent a care kit for free, no haggling.
Second order this month and both times the packaging was recyclable which my building actually picks up.
Legit obsessed.
Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.
the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off Tracking updated every few hours so I wasn't refreshing like a maniac at my door. the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall
Shipping was free over $35 which honestly saved me from checkout rage.
Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off.
Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between. Had a question about a stain on the suede boots and they sent a care kit for free, no haggling.
Avoid at all costs if you actually need the thing by a date, mine was two weeks late with zero updates.
order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore honestly didn't expect much at this price point but the stitching is clean and the lining didn't bunch after two washes