Alexis BryantOn the record
Filed Sep 6, 2021
4 / 5
no notes honestly
best €64/night I've ever paid, no joke.
best €64/night I've ever paid, no joke.
Showed up alot earlier than my ride needed and they still took me in without a word.
Paid a premium price and the shuttle never showed, had to grab a cab myself.
Simone's note on the pillow? Yeah I kept it. small thing, big win. The driver waited untill my flight landed even though I was two hours late.
Nia at the desk recieved my bags at 4am without a sigh. absolute hero. Simone's note on the pillow? Yeah I kept it. small thing, big win.
They answered on a Sunday night and still got me rebooked by Monday morning. No hidden fees and no surprise charges. Just a good trip and a tired, happy me. booked twice, same price, same chill vibe. the app just works.
idk why I trusted the reviews, the room smelled like a damp basement. The clerk at the desk shrugged and said the system was down, come back after lunch. Avoid the red-eye option fr.
First trip with them and definately not the last. lol booked the $312 all-in deal on a whim and ended up having the best bank holiday of my life.
Mid trip? Nope. Best one yet tbh.
Tiny thing but the welcome drink hit different after a long day. didn't expect a free breakfast and got one. great start to the day. Oluf called me back on a Wednesday noon to confirm my upgrade. a real human, shocking.
The $920 pkg looked sus but ended up being the real deal. dont sleep on it.
$44 shuttle in October felt like a steal and the lobby was dead empty at check-in. The $920 pkg looked sus but ended up being the real deal. dont sleep on it. Honestly expected a nightmare and got a dream.
No hidden fees and no surprise charges. Just a good trip and a tired, happy me. The Sunday red-eye was quiet and I slept the whole way through. who even am I.
£188 return and the flight landed early. idk what else you want from a Tuesday. best €64/night I've ever paid, no joke.
Mid at best, honestly disappointing. Flight delayed four hours and the app kept pushing upsells instead of info.
Tom from their support actually picked up on the second ring and swapped my seat without charging me extra.
I keep telling friends about this one. ugh I sound like an ad but I don't care. Honestly expected a nightmare and got a dream. £89 train. Clean carriage. Quiet row. Slept.
10/10, no notes. Would do it again tomorrow and the week after. Mid trip? Nope. Best one yet tbh.
£89 train. Clean carriage. Quiet row. Slept.
The Sunday red-eye was quiet and I slept the whole way through. who even am I. Carmen at check-in bumped us to a sea-view room for free and I still can't stop smiling about it. First trip with them and definately not the last.
didn't expect a free breakfast and got one. great start to the day. First trip with them and definately not the last. The driver waited untill my flight landed even though I was two hours late.
booked twice, same price, same chill vibe. the app just works. I keep telling friends about this one. ugh I sound like an ad but I don't care.
The driver waited untill my flight landed even though I was two hours late.
Yves walked us to our room personally because the lift was out. who does that anymore. Yui held our reservation when our connection got delayed. havent felt that looked after in years.
The front desk apologized but the manager wouldn't come out to speak with me. The agent kept transferring me between desks and I ended up back on the first line. The cheap rate sounded fine untill I saw the resort fee tacked on at checkout.
Oluf called me back on a Wednesday noon to confirm my upgrade. a real human, shocking. Easiest refund I've ever gotten and I didn't even have to ask twice.
Carmen at check-in bumped us to a sea-view room for free and I still can't stop smiling about it. They answered on a Sunday night and still got me rebooked by Monday morning.
Honestly expected a nightmare and got a dream.
best €64/night I've ever paid, no joke.
Showed up alot earlier than my ride needed and they still took me in without a word.
The clerk at check-in said the booking was voided but couldn't explain why. The guy at the counter promised a callback that never came, so I lost the whole afternoon. The front desk apologized but the manager wouldn't come out to speak with me.
Simone's note on the pillow? Yeah I kept it. small thing, big win. The driver waited untill my flight landed even though I was two hours late.
Nia at the desk recieved my bags at 4am without a sigh. absolute hero. Simone's note on the pillow? Yeah I kept it. small thing, big win.
They answered on a Sunday night and still got me rebooked by Monday morning.
Yui held our reservation when our connection got delayed. havent felt that looked after in years.
First trip with them and definately not the last.
Mid trip? Nope. Best one yet tbh. $44 shuttle in October felt like a steal and the lobby was dead empty at check-in.
Fine, I guess, if you like being on hold. the app ate my booking and then charged me again when I retried on my phone.
The $920 pkg looked sus but ended up being the real deal. dont sleep on it. Showed up alot earlier than my ride needed and they still took me in without a word.
$44 shuttle in October felt like a steal and the lobby was dead empty at check-in. The $920 pkg looked sus but ended up being the real deal. dont sleep on it. Honestly expected a nightmare and got a dream.
The package looked good until I saw the exclusions, we still went and had an okay time I think.
£188 return and the flight landed early. idk what else you want from a Tuesday.
Legit the smoothest check-in I've had in ages. Tiny thing but the welcome drink hit different after a long day.
Tom from their support actually picked up on the second ring and swapped my seat without charging me extra. £89 train. Clean carriage. Quiet row. Slept.
Mid at best, honestly disappointing.
10/10, no notes. Would do it again tomorrow and the week after. Mid trip? Nope. Best one yet tbh.
£89 train. Clean carriage. Quiet row. Slept.
The Sunday red-eye was quiet and I slept the whole way through. who even am I. Carmen at check-in bumped us to a sea-view room for free and I still can't stop smiling about it. First trip with them and definately not the last.
Flight itself was fine, the layover turned into a mess becuase the gate changed three times. The desk clerk was patient when I rebooked twice but the company dragged their feet on confirming anything.
booked twice, same price, same chill vibe. the app just works. I keep telling friends about this one. ugh I sound like an ad but I don't care.