ISSUE 048 · SATURDAY, OCT 16, 2021
Home/Retail Beat/Etsy

Etsy

On the record

Marketplace for handmade and vintage

Retail BeatBrooklyn, USetsy.com
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The record

4,488 dispatches on file

Caleb Richardson
Filed Aug 10, 2021
5 / 5

Hoodie has real pockets

Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.

Martha MartinOn the record
Filed Aug 10, 2021
4 / 5

Worth every penny

10/10 would raid the sale section again. Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July.

Donald WagnerOn the record
Filed Aug 10, 2021
4 / 5

Made my week

Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once.

Lisa BarnesOn the record
Filed Aug 10, 2021
5 / 5

10/10 reorder

Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.

Amber RobertsOn the record
Filed Aug 9, 2021
5 / 5

Coming back for more

Shipping was free over $35 which honestly saved me from checkout rage. Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.

Nicholas FitzgeraldOn the record
Filed Aug 9, 2021
3 / 5

Quality dipped

Had to chase them on email twice before anyone acknowledged the missing item, eventually got it, lost a week.

Sharon McDonald
Filed Aug 9, 2021
4 / 5

Stellar for the price

Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July.

Marco BrooksOn the record
Filed Aug 8, 2021
4 / 5

Checkout in 40 seconds

Customer service answered in 4 minutes on a Sunday night, which, come on. Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.

Jerry ThompsonOn the record
Filed Aug 8, 2021
4 / 5

No markup pain

Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between. Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple.

Rachel HoffmannOn the record
Filed Aug 8, 2021
5 / 5

Legit.

Had a question about a stain on the suede boots and they sent a care kit for free, no haggling. Returns are prepaid and the drop-off was a corner store two blocks away. the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall

Theo MarquesOn the record
Filed Aug 7, 2021
2 / 5

Ran small, cost me £18

Charged me twice, saw it on my card the next morning, took four emails to get the duplicate reversed. Avoid at all costs if you actually need the thing by a date, mine was two weeks late with zero updates.

Alexandre Teixeira
Filed Aug 7, 2021
5 / 5

Price match no fuss

Shocked how good the fabric feels for the money, like it's got weight to it.

Gonçalo Azevedo
Filed Aug 7, 2021
5 / 5

Low-key floored

order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore Slaps.

Salvador HenriquesOn the record
Filed Aug 6, 2021
5 / 5

Return was painless

Legit obsessed. definately coming back for the winter drop, bookmarked already 10/10 would raid the sale section again.

Beatriz Simões
Filed Aug 6, 2021
1 / 5

Pass.

Return label cost $12 which they never mentioned at checkout, so my $34 refund turned into $22 real quick. Nope. The color on screen was a warm sand, what showed up was baby poop green, no exaggeration.

Francisca PeixotoOn the record
Filed Aug 6, 2021
5 / 5

Hira saved me 15 bucks

the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild. Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple.

Isabela BragaOn the record
Filed Aug 5, 2021
5 / 5

Shipping didn't gouge me

No shipping surprise this time, the number at checkout matched the number on my card, revolutionary.

Helena Gouveia
Filed Aug 5, 2021
3 / 5

Would buy again, maybe

They shipped the wrong color and offered 10% off to keep it which, sure, I'll take the discount but come on. Bought on sale so I can't complain too hard, full price I'd be writing a very different review.

Lucía VegaOn the record
Filed Aug 5, 2021
5 / 5

Hoodie has real pockets

Tracking updated every few hours so I wasn't refreshing like a maniac at my door.

Olga GutiérrezOn the record
Filed Aug 4, 2021
5 / 5

Worth every penny

Made my week lol.

Fergus Williams
Filed Aug 4, 2021
3 / 5

Decent haul, mid shipping

paid $89 for boots that look like the pictures but weigh nothing and squeak when i walk lol

Brid YoungOn the record
Filed Aug 4, 2021
4 / 5

10/10 reorder

Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off.

Isaac Quinn
Filed Aug 3, 2021
5 / 5

Coming back for more

Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.

Daisy PowellOn the record
Filed Aug 3, 2021
5 / 5

Fit tts, finally

honestly didn't expect much at this price point but the stitching is clean and the lining didn't bunch after two washes Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack.

George JohnsonOn the record
Filed Aug 3, 2021
5 / 5

Stellar for the price

definately coming back for the winter drop, bookmarked already Legit obsessed.

Tadhg Bell
Filed Aug 2, 2021
1 / 5

Returned it. Lost shipping both ways

Honestly feels like a dropship, same item on alibaba for about four bucks, I checked.

Clodagh NolanOn the record
Filed Aug 2, 2021
4 / 5

No markup pain

Second order this month and both times the packaging was recyclable which my building actually picks up.

Harrison BowenOn the record
Filed Aug 2, 2021
4 / 5

Legit.

Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap. Fit was perfect out of the bag, no need to wash and pray. the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off

Elizabeth GreenOn the record
Filed Aug 1, 2021
5 / 5

Quality shocked me

Returns are prepaid and the drop-off was a corner store two blocks away.

Oscar RogersOn the record
Filed Aug 1, 2021
4 / 5

Price match no fuss

Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple.

Dougal StewartOn the record
Filed Aug 1, 2021
5 / 5

Low-key floored

Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit. Customer service answered in 4 minutes on a Sunday night, which, come on.

Mairead Watts
Filed Jul 31, 2021
3 / 5

Shipping killed it

Mid.

Toby Clark
Filed Jul 31, 2021
5 / 5

Packaging done right

Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once.

Harper O'ConnorOn the record
Filed Jul 31, 2021
5 / 5

Hira saved me 15 bucks

Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.

James SinclairOn the record
Filed Jul 30, 2021
4 / 5

Shipping didn't gouge me

Shipping was free over $35 which honestly saved me from checkout rage. Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.

Iwan DohertyOn the record
Filed Jul 30, 2021
4 / 5

Sale bin gold

the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall

Carys DavisOn the record
Filed Jul 30, 2021
5 / 5

Hoodie has real pockets

Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July. 10/10 would raid the sale section again.

Cillian GallagherOn the record
Filed Jul 29, 2021
5 / 5

Worth every penny

Customer service answered in 4 minutes on a Sunday night, which, come on. Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.

Niamh FlemingOn the record
Filed Jul 29, 2021
4 / 5

Made my week

Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between. Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple.

Finley DaviesOn the record
Filed Jul 29, 2021
2 / 5

Price was a lie

Markup is insane for what you get, I found the exact same thing on another site for $19 cheaper and it shipped faster. burned $89 and all I got was a stiff email saying my claim was "not eligible" with no explanation attached

Davi MacielOn the record
Filed Jul 28, 2021
1 / 5

Just garbage

Charged me twice, saw it on my card the next morning, took four emails to get the duplicate reversed. Avoid at all costs if you actually need the thing by a date, mine was two weeks late with zero updates.

Luca Costantini
Filed Jul 28, 2021
4 / 5

Fit tts, finally

Shocked how good the fabric feels for the money, like it's got weight to it. Second order this month and both times the packaging was recyclable which my building actually picks up. Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.

Vítor SerranoOn the record
Filed Jul 28, 2021
4 / 5

Stellar for the price

order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore

Manuel CostaOn the record
Filed Jul 28, 2021
5 / 5

Checkout in 40 seconds

Legit obsessed. definately coming back for the winter drop, bookmarked already 10/10 would raid the sale section again.

Xavier Martins
Filed Jul 27, 2021
1 / 5

Mid at best

Return label cost $12 which they never mentioned at checkout, so my $34 refund turned into $22 real quick. Nope.

Sofia MendesOn the record
Filed Jul 27, 2021
1 / 5

Returned it. Lost shipping both ways

Waited eleven days for a package that was supposed to be two-day and when it got here one of the two items was just missing.

Joana CunhaOn the record
Filed Jul 27, 2021
5 / 5

Quality shocked me

No shipping surprise this time, the number at checkout matched the number on my card, revolutionary.

Bruna AntunesOn the record
Filed Jul 26, 2021
3 / 5

Fine for the price

Loved the price point, hated that the color was definately not what the photo showed.

Alicia Serrano
Filed Jul 26, 2021
5 / 5

Low-key floored

Tracking updated every few hours so I wasn't refreshing like a maniac at my door.

Bianca AmaralOn the record
Filed Jul 26, 2021
5 / 5

Return was painless

Made my week lol. Tracking updated every few hours so I wasn't refreshing like a maniac at my door. Slaps.