ISSUE 048 · SATURDAY, OCT 16, 2021
Home/Household Desk/Crate & Barrel

Crate & Barrel

On the record

Contemporary tableware and furniture

Household DeskNorthbrook, Illinoiscrateandbarrel.com
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The record

4,840 dispatches on file

Juno ShawOn the record
Filed Sep 2, 2021
4 / 5

Fixed it right

legit the first time a plumber showed up when he said he would. Jess from the office rang back within 20 mins of my form.

Alexander MulliganOn the record
Filed Sep 2, 2021
4 / 5

Wow.

Fixed the leak I'd been ignoring for months, feels great tbh. I recieved the invoice the same evening, clear as day.

Aidan FlynnOn the record
Filed Sep 2, 2021
5 / 5

Hugo was brilliant

No mess left behind and no weird surcharges at the end.

Emily Ward
Filed Sep 2, 2021
5 / 5

Finally, a win

My mum would love these guys, that's the highest praise I've got. Just a proper, honest job. Boiler died mid-July of all things, got it sorted same day.

Róisín MeredithOn the record
Filed Sep 1, 2021
4 / 5

Clean work

Would hire them again in a heartbeat. Lila sent photos of the finished loft before I even got home.

Rhian RyanOn the record
Filed Sep 1, 2021
3 / 5

Fine I guess

Could've been faster. Could've been cheaper. I'd probably still call them again though.

Daniel RobinsonOn the record
Filed Sep 1, 2021
4 / 5

Faster than quoted

booked at 7am and done by 10, didn't even leave a smudge on the carpet. Mike came out on a snowy Tuesday and had the heat back on in 40 mins.

Sean SinclairOn the record
Filed Aug 31, 2021
5 / 5

Saved my weekend

The second visit sealed it, these guys are my new go-to. legit the first time a plumber showed up when he said he would. Fixed the leak I'd been ignoring for months, feels great tbh.

Ava BellOn the record
Filed Aug 31, 2021
4 / 5

Can't fault them

Best money I've spent this year.

Niamh Fisher
Filed Aug 31, 2021
5 / 5

Showed up early

Fair price and zero drama, which is honestly all I wanted. booked at 7am and done by 10, didn't even leave a smudge on the carpet. My mum would love these guys, that's the highest praise I've got.

Harold RosenbergOn the record
Filed Aug 30, 2021
5 / 5

Legit.

I recieved the invoice the same evening, clear as day.

Carolyn BaileyOn the record
Filed Aug 30, 2021
4 / 5

Would hire tomorrow

Mike came out on a snowy Tuesday and had the heat back on in 40 mins. Rafa texted when he was 10 mins out, who even does that anymore.

Fritz BeckerOn the record
Filed Aug 30, 2021
5 / 5

Smashed.

Rafa texted when he was 10 mins out, who even does that anymore.

Aaron MorrisOn the record
Filed Aug 30, 2021
5 / 5

Boiler back on

Honestly didn't expect this level of care from a $55 call-out. Honestly chuffed with it.

Nicole ContiOn the record
Filed Aug 29, 2021
4 / 5

Honestly impressed

Called at 6am on a cold Saturday, had someone here by 9. The second visit sealed it, these guys are my new go-to.

Vincenzo PhillipsOn the record
Filed Aug 29, 2021
1 / 5

Mina was useless

Walked off halfway through the install becuase he said the parts were wrong.

Alexander Esposito
Filed Aug 29, 2021
5 / 5

Worth every penny

Just a proper, honest job. Honestly didn't expect this level of care from a $55 call-out.

Kathleen NelsonOn the record
Filed Aug 28, 2021
2 / 5

They don't call back

The quote was low and then they tacked on $200 of extras at the end. tbh the whole thing felt like a scam from the start.

Tiffany WoodsOn the record
Filed Aug 28, 2021
5 / 5

Best call I made

Honestly chuffed with it. havent felt this good about a tradesman in years, fr.

Justin Allen
Filed Aug 28, 2021
5 / 5

Proper job

havent felt this good about a tradesman in years, fr. Best money I've spent this year.

Ayako TakagiOn the record
Filed Aug 27, 2021
5 / 5

Fixed it right

I definately recommend them to anyone with a dying boiler. Boiler died mid-July of all things, got it sorted same day. Called at 6am on a cold Saturday, had someone here by 9.

Tomoko KubotaOn the record
Filed Aug 27, 2021
5 / 5

Wow.

Jess from the office rang back within 20 mins of my form. Called at 6am on a cold Saturday, had someone here by 9.

Emi KomatsuOn the record
Filed Aug 27, 2021
5 / 5

Hugo was brilliant

$79 install and he was done before my coffee got cold, honestly stunned. My mum would love these guys, that's the highest praise I've got.

Xinyu Wan
Filed Aug 27, 2021
5 / 5

Finally, a win

Paid $1,240 and I'd pay it again, the kitchen looks unreal.

Dan BianOn the record
Filed Aug 26, 2021
3 / 5

Half-worked, kinda

Had an early morning job, two hours late, but once they got in they actually finished properly. they got there eventually but ugh, three missed windows before anyone bothered to show up.

Siyu YeOn the record
Filed Aug 26, 2021
3 / 5

Fine I guess

the first guy didn't even bring the right part, had to come back on a dusty Wednesday which was annoying.

Xia ChangOn the record
Filed Aug 26, 2021
5 / 5

Faster than quoted

Omar explained the fuse box like I was five, perfect. Price went up by alot less than I feared, pleasant surprise.

Qiao Wu
Filed Aug 25, 2021
5 / 5

Saved my weekend

Honestly, a total relief. Would hire them again in a heartbeat.

Dong Shi
Filed Aug 25, 2021
4 / 5

Can't fault them

legit the first time a plumber showed up when he said he would.

Lihua GongsunOn the record
Filed Aug 25, 2021
5 / 5

Showed up early

Fixed the leak I'd been ignoring for months, feels great tbh.

Hong Song
Filed Aug 24, 2021
5 / 5

Legit.

No mess left behind and no weird surcharges at the end. Honestly, a total relief.

Jiang MengOn the record
Filed Aug 24, 2021
5 / 5

Would hire tomorrow

My mum would love these guys, that's the highest praise I've got.

Tao Jiao
Filed Aug 24, 2021
3 / 5

Not great not awful

Decent once the senior took over. The first tech didn't seem to know thier way around the boiler. didn't love it. Didn't hate it either, which I guess is the review.

Fan YuOn the record
Filed Aug 24, 2021
5 / 5

Boiler back on

Lila sent photos of the finished loft before I even got home.

Min HuaOn the record
Filed Aug 23, 2021
4 / 5

Honestly impressed

booked at 7am and done by 10, didn't even leave a smudge on the carpet.

Can HuangOn the record
Filed Aug 23, 2021
3 / 5

Avoid?

Could've been faster. Could've been cheaper. I'd probably still call them again though. lol they rescheduled on me four times before anyone finally showed up to do the work. The $140/visit rate was fair enough, but the follow-up took weeks to actually happen.

Mei Fan
Filed Aug 23, 2021
3 / 5

Not thrilled

Brendan was nice but the quote crept way up from the first number once he saw the panel. Showed up move-in weekend and still had to call back twice becuase the thermostat kept resetting.

Yao ShangguanOn the record
Filed Aug 22, 2021
5 / 5

Rare these days

Fair price and zero drama, which is honestly all I wanted. booked at 7am and done by 10, didn't even leave a smudge on the carpet.

Karan GroverOn the record
Filed Aug 22, 2021
5 / 5

Best call I made

I recieved the invoice the same evening, clear as day. Paid $1,240 and I'd pay it again, the kitchen looks unreal. Would hire them again in a heartbeat.

Rohit YadavOn the record
Filed Aug 22, 2021
5 / 5

Proper job

Mike came out on a snowy Tuesday and had the heat back on in 40 mins.

Vishal ChakrabortyOn the record
Filed Aug 21, 2021
4 / 5

Fixed it right

Rafa texted when he was 10 mins out, who even does that anymore. Fixed the leak I'd been ignoring for months, feels great tbh.

Kabir Chatterjee
Filed Aug 21, 2021
3 / 5

Fixed it eventually

£430 wk for a short-term rental fix felt steep but the work held up, so there's that. The desk answered the phone within ten minutes which was great. The tech after, less great.

Jiaxin MuOn the record
Filed Aug 21, 2021
5 / 5

Hugo was brilliant

Called at 6am on a cold Saturday, had someone here by 9. The second visit sealed it, these guys are my new go-to.

Ishaan IyengarOn the record
Filed Aug 21, 2021
5 / 5

Finally, a win

Price went up by alot less than I feared, pleasant surprise. Beth walked me through the whole quote without upselling.

Yuhan Zhong
Filed Aug 20, 2021
5 / 5

Clean work

Just a proper, honest job.

Juan Zhuge
Filed Aug 20, 2021
5 / 5

Hired them again

10/10 and no notes to give. No mess left behind and no weird surcharges at the end. Mike came out on a snowy Tuesday and had the heat back on in 40 mins.

Xiuying LuoOn the record
Filed Aug 20, 2021
5 / 5

Faster than quoted

Honestly chuffed with it. havent felt this good about a tradesman in years, fr.

Fei QinOn the record
Filed Aug 19, 2021
5 / 5

Saved my weekend

havent felt this good about a tradesman in years, fr.

Sneha MitraOn the record
Filed Aug 19, 2021
5 / 5

Can't fault them

I definately recommend them to anyone with a dying boiler.

Anjali SrinivasanOn the record
Filed Aug 19, 2021
5 / 5

Showed up early

Jess from the office rang back within 20 mins of my form. Called at 6am on a cold Saturday, had someone here by 9. Price went up by alot less than I feared, pleasant surprise.