Shipping didn't gouge me
Returns are prepaid and the drop-off was a corner store two blocks away. Legit obsessed. Fit was perfect out of the bag, no need to wash and pray.
Returns are prepaid and the drop-off was a corner store two blocks away. Legit obsessed. Fit was perfect out of the bag, no need to wash and pray.
the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in
Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once. the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between.
Made my week lol. No shipping surprise this time, the number at checkout matched the number on my card, revolutionary. Customer service answered in 4 minutes on a Sunday night, which, come on.
Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July. Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap.
The woman on chat, Ingrid i think, actually helped me get a refund within 10 minutes which was a shock. Bought on sale so I can't complain too hard, full price I'd be writing a very different review.
Fit was perfect out of the bag, no need to wash and pray. Made my week lol.
Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap. Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.
Fit tts on the jeans, totally wrong on the tee which ran small enough that my teenager stole it. Mid.
10/10 would raid the sale section again. Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.
Tracking updated every few hours so I wasn't refreshing like a maniac at my door. Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.
the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall
Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.
Markup is insane for what you get, I found the exact same thing on another site for $19 cheaper and it shipped faster. customer service rep hung up on me after telling me to hold on while she checked something, called back and got a new person who had no notes
Second order this month and both times the packaging was recyclable which my building actually picks up. the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off
Legit obsessed. Returns are prepaid and the drop-off was a corner store two blocks away.
Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit. Had a question about a stain on the suede boots and they sent a care kit for free, no haggling.
the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off Mid-tier price, top-tier fit. honestly didn't expect much at this price point but the stitching is clean and the lining didn't bunch after two washes
Shipping was free over $35 which honestly saved me from checkout rage. 10/10 would raid the sale section again.
Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off. order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore
Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between. honestly didn't expect much at this price point but the stitching is clean and the lining didn't bunch after two washes
Slaps. Shipping was free over $35 which honestly saved me from checkout rage.
order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in Tracking updated every few hours so I wasn't refreshing like a maniac at my door.
Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple. Second order this month and both times the packaging was recyclable which my building actually picks up.
No shipping surprise this time, the number at checkout matched the number on my card, revolutionary. Customer service answered in 4 minutes on a Sunday night, which, come on.
Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from. Tracking updated every few hours so I wasn't refreshing like a maniac at my door.
Mid-tier price, top-tier fit. Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple.
Customer service answered in 4 minutes on a Sunday night, which, come on.
definately coming back for the winter drop, bookmarked already Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off.
Shocked how good the fabric feels for the money, like it's got weight to it.
I've bought cheap stuff before but this is the first time something arrived literally broken in half. Waited eleven days for a package that was supposed to be two-day and when it got here one of the two items was just missing.
the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in
Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once. the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall
Made my week lol. No shipping surprise this time, the number at checkout matched the number on my card, revolutionary. Customer service answered in 4 minutes on a Sunday night, which, come on.
Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July. Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap. Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once.
The dress is cute. The zipper is garbage. Fine for throwaway stuff, don't buy anything you'd miss if it fell apart in a wash.
Fit was perfect out of the bag, no need to wash and pray. Made my week lol. Shipping was free over $35 which honestly saved me from checkout rage.
Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap. Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit. Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.
Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack. Shocked how good the fabric feels for the money, like it's got weight to it.
Nope. Checkout upcharged me $9 for "handling" that was not shown anywhere until the final confirm button.
Tracking updated every few hours so I wasn't refreshing like a maniac at my door. Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.
the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack.
Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.
Had a question about a stain on the suede boots and they sent a care kit for free, no haggling.
Second order this month and both times the packaging was recyclable which my building actually picks up.
Legit obsessed.
Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.
the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off Mid-tier price, top-tier fit.
Shipping was free over $35 which honestly saved me from checkout rage. 10/10 would raid the sale section again.
Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off. order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore