ISSUE 048 · SATURDAY, OCT 16, 2021
Home/Retail Beat/Costco

Costco

On the record

Members-only bulk retailer

Retail BeatIssaquah, UScostco.com
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The record

4,067 dispatches on file

Darragh HillOn the record
Filed Jul 15, 2021
4 / 5

Shipping didn't gouge me

Returns are prepaid and the drop-off was a corner store two blocks away. Legit obsessed. Fit was perfect out of the bag, no need to wash and pray.

Bronwen O'BrienOn the record
Filed Jul 15, 2021
5 / 5

Legit.

the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in

Bryn FraserOn the record
Filed Jul 15, 2021
4 / 5

Made my week

Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once. the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between.

Charlie EllisOn the record
Filed Jul 14, 2021
5 / 5

Return was painless

Made my week lol. No shipping surprise this time, the number at checkout matched the number on my card, revolutionary. Customer service answered in 4 minutes on a Sunday night, which, come on.

Jessica Wood
Filed Jul 14, 2021
4 / 5

Stellar for the price

Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July. Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap.

Joseph PriceOn the record
Filed Jul 14, 2021
3 / 5

Price was right at least

The woman on chat, Ingrid i think, actually helped me get a refund within 10 minutes which was a shock. Bought on sale so I can't complain too hard, full price I'd be writing a very different review.

Aoife KeaneOn the record
Filed Jul 13, 2021
5 / 5

Quality shocked me

Fit was perfect out of the bag, no need to wash and pray. Made my week lol.

Lewis MeredithOn the record
Filed Jul 13, 2021
4 / 5

10/10 reorder

Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap. Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.

Hae-won Ryu
Filed Jul 13, 2021
3 / 5

Hit or miss

Fit tts on the jeans, totally wrong on the tee which ran small enough that my teenager stole it. Mid.

Jin-ho GuOn the record
Filed Jul 12, 2021
5 / 5

Checkout in 40 seconds

10/10 would raid the sale section again. Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.

Ji-ho YunOn the record
Filed Jul 12, 2021
5 / 5

Hoodie has real pockets

Tracking updated every few hours so I wasn't refreshing like a maniac at my door. Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.

Jin-ah DohOn the record
Filed Jul 12, 2021
5 / 5

Price match no fuss

the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall

Megumi MizunoOn the record
Filed Jul 11, 2021
4 / 5

Coming back for more

Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.

Hideo Abe
Filed Jul 11, 2021
1 / 5

Thier sizing is a joke

Markup is insane for what you get, I found the exact same thing on another site for $19 cheaper and it shipped faster. customer service rep hung up on me after telling me to hold on while she checked something, called back and got a new person who had no notes

Louie McCarthyOn the record
Filed Jul 10, 2021
4 / 5

No markup pain

Second order this month and both times the packaging was recyclable which my building actually picks up. the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off

Dervla DavidsonOn the record
Filed Jul 10, 2021
5 / 5

Worth every penny

Legit obsessed. Returns are prepaid and the drop-off was a corner store two blocks away.

Niall PearceOn the record
Filed Jul 10, 2021
5 / 5

Low-key floored

Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit. Had a question about a stain on the suede boots and they sent a care kit for free, no haggling.

Ffion Scott
Filed Jul 9, 2021
5 / 5

Fit tts, finally

the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off Mid-tier price, top-tier fit. honestly didn't expect much at this price point but the stitching is clean and the lining didn't bunch after two washes

Ling HuOn the record
Filed Jul 9, 2021
4 / 5

Shipping didn't gouge me

Shipping was free over $35 which honestly saved me from checkout rage. 10/10 would raid the sale section again.

Tingfeng LiOn the record
Filed Jul 9, 2021
5 / 5

Legit.

Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off. order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore

Hannah RussellOn the record
Filed Jul 8, 2021
5 / 5

Made my week

Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between. honestly didn't expect much at this price point but the stitching is clean and the lining didn't bunch after two washes

Logan HarrisOn the record
Filed Jul 8, 2021
5 / 5

Return was painless

Slaps. Shipping was free over $35 which honestly saved me from checkout rage.

Caoimhe GriffithsOn the record
Filed Jul 8, 2021
4 / 5

Stellar for the price

order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in Tracking updated every few hours so I wasn't refreshing like a maniac at my door.

Liam Kavanagh
Filed Jul 7, 2021
4 / 5

Sale bin gold

Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple. Second order this month and both times the packaging was recyclable which my building actually picks up.

Ailsa LloydOn the record
Filed Jul 7, 2021
4 / 5

Quality shocked me

No shipping surprise this time, the number at checkout matched the number on my card, revolutionary. Customer service answered in 4 minutes on a Sunday night, which, come on.

Fraser RobinsonOn the record
Filed Jul 7, 2021
5 / 5

10/10 reorder

Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from. Tracking updated every few hours so I wasn't refreshing like a maniac at my door.

Soo-yeon PyeongOn the record
Filed Jul 6, 2021
5 / 5

Packaging done right

Mid-tier price, top-tier fit. Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple.

Freya CarrollOn the record
Filed Jul 6, 2021
5 / 5

Checkout in 40 seconds

Customer service answered in 4 minutes on a Sunday night, which, come on.

Tomoko Yasuda
Filed Jul 5, 2021
4 / 5

Hoodie has real pockets

definately coming back for the winter drop, bookmarked already Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off.

Min-ho ByunOn the record
Filed Jul 5, 2021
5 / 5

Price match no fuss

Shocked how good the fabric feels for the money, like it's got weight to it.

Lori DoyleOn the record
Filed Jul 5, 2021
2 / 5

Not worth the markup

I've bought cheap stuff before but this is the first time something arrived literally broken in half. Waited eleven days for a package that was supposed to be two-day and when it got here one of the two items was just missing.

Katherine DiMaggioOn the record
Filed Jul 4, 2021
4 / 5

Hira saved me 15 bucks

the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in

Austin Brown
Filed Jul 4, 2021
5 / 5

No markup pain

Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once. the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall

Richard ThomasOn the record
Filed Jul 4, 2021
5 / 5

Worth every penny

Made my week lol. No shipping surprise this time, the number at checkout matched the number on my card, revolutionary. Customer service answered in 4 minutes on a Sunday night, which, come on.

Sophia ThompsonOn the record
Filed Jul 3, 2021
4 / 5

Low-key floored

Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July. Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap. Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once.

Carol WalkerOn the record
Filed Jul 3, 2021
3 / 5

Would buy again, maybe

The dress is cute. The zipper is garbage. Fine for throwaway stuff, don't buy anything you'd miss if it fell apart in a wash.

Frank HillOn the record
Filed Jul 3, 2021
5 / 5

Shipping didn't gouge me

Fit was perfect out of the bag, no need to wash and pray. Made my week lol. Shipping was free over $35 which honestly saved me from checkout rage.

Ari CampbellOn the record
Filed Jul 2, 2021
5 / 5

Legit.

Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap. Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit. Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.

Lauren TurnerOn the record
Filed Jul 2, 2021
4 / 5

Made my week

Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack. Shocked how good the fabric feels for the money, like it's got weight to it.

Mary Murphy
Filed Jul 1, 2021
1 / 5

Garbage packaging

Nope. Checkout upcharged me $9 for "handling" that was not shown anywhere until the final confirm button.

George BaileyOn the record
Filed Jul 1, 2021
4 / 5

Stellar for the price

Tracking updated every few hours so I wasn't refreshing like a maniac at my door. Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.

Theresa Richardson
Filed Jul 1, 2021
5 / 5

Sale bin gold

the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack.

Pamela GrayOn the record
Filed Jun 30, 2021
4 / 5

Quality shocked me

Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.

Carl RossOn the record
Filed Jun 30, 2021
4 / 5

10/10 reorder

Had a question about a stain on the suede boots and they sent a care kit for free, no haggling.

John Sullivan
Filed Jun 30, 2021
4 / 5

Packaging done right

Second order this month and both times the packaging was recyclable which my building actually picks up.

Ann FisherOn the record
Filed Jun 29, 2021
4 / 5

Checkout in 40 seconds

Legit obsessed.

Emily GrahamOn the record
Filed Jun 29, 2021
5 / 5

Hoodie has real pockets

Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.

Benjamin Hayes
Filed Jun 29, 2021
4 / 5

Price match no fuss

the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off Mid-tier price, top-tier fit.

Connor McCarthyOn the record
Filed Jun 28, 2021
4 / 5

Coming back for more

Shipping was free over $35 which honestly saved me from checkout rage. 10/10 would raid the sale section again.

Cameron Mooney
Filed Jun 28, 2021
5 / 5

Hira saved me 15 bucks

Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off. order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore