ISSUE 048 · SATURDAY, OCT 16, 2021
Home/Lecture Hall/Chegg

Chegg

On the record

Textbook rental and homework help

Lecture HallSanta Clara, Californiachegg.com
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The record

5,587 dispatches on file

Ayush GhoshOn the record
Filed Jun 20, 2021
1 / 5

They ghosted us

Spent $1,200 on a certification prep and failed the exam because thier practice tests had wrong answers. the certificate they issued had my name misspelled and support said it would cost $35 to reissue it, insane. They charged me £120 upfront then told me the live Q&A was an extra add-on, scam vibes honestly.

Myra TandonOn the record
Filed Jun 20, 2021
5 / 5

Changed my grade

they shipped a new cohort format in September and the pacing is way better than the self paced version was Was expecting a cash grab, got a proper curriculum with graded assignments and real feedback instead.

Rhea Grover
Filed Jun 20, 2021
2 / 5

Instructor was awful

I paid for the premium tier specifically for the small group sessions and ended up in a 400 person zoom. the "live mentor" was a chatbot for the first two weeks, i could tell from the delay and the generic replies. Paid $397 for a bootcamp and the material was literally free YouTube videos stitched together, ugh.

Kabir SubramanianOn the record
Filed Jun 20, 2021
5 / 5

Beat the tutoring center

Ms. Ortega in support refunded a duplicate charge within an afternoon without me even having to argue, rare these days. Refund policy is clean, no fine print traps, I know because I tested it on a course I ended up not needing.

Saanvi SharmaOn the record
Filed Jun 19, 2021
3 / 5

Fine for beginners

Mid.

Mahi Roy
Filed Jun 19, 2021
3 / 5

Starts strong, fades fast

Learned enough to pass my cert so I guess it worked but the forum is a ghost town and nobody answers questions. The app side is great for drills, the human-teacher side is where it falls apart, pick your lane.

Krishna BansalOn the record
Filed Jun 19, 2021
1 / 5

Terrible value

They charged me £120 upfront then told me the live Q&A was an extra add-on, scam vibes honestly. Material is 80% filler, there's maybe 3 hours of real content stretched across a 12 week program.

Shanaya Vyas
Filed Jun 19, 2021
2 / 5

Refund denied twice

promised a job placement guarantee and when i asked after graduation they said "guarantee" meant "best effort". Zero feedback on any of the 11 assignments I submitted, just a copy-pasted "great job!" each time.

Qi ShenOn the record
Filed Jun 18, 2021
5 / 5

Better than college

Shocked how good the mock exam prep was for the price, I passed on my first attempt after three failed tries elsewhere.

Jia WeiOn the record
Filed Jun 18, 2021
1 / 5

Lost my deposit

Would never recommend, my teenager lost all motivation after being told his essay was "below standard" with no notes. Spent half the morning chasing them just to be told my daughter's progress reports were never actually sent out.

Nico EberhardtOn the record
Filed Jun 18, 2021
4 / 5

Rare find.

my wife and I both took the parenting course and it genuinely changed how we handle meltdowns with our 4 year old Was expecting a cash grab, got a proper curriculum with graded assignments and real feedback instead. the recorded sessions are searchable by keyword which saved me alot of time cramming for the midterm

Dieter Mayer
Filed Jun 18, 2021
2 / 5

My kid cried

promised 1-on-1 mentor calls and i got assigned to someone who clearly didn't speak english fluently. Spent $1,200 on a certification prep and failed the exam because thier practice tests had wrong answers. promised a job placement guarantee and when i asked after graduation they said "guarantee" meant "best effort".

Jörg BrandtOn the record
Filed Jun 17, 2021
2 / 5

Save your money

Instructor Dr. Lin was decent but the platform crashed every single friday session, missed like 6 classes. promised 1-on-1 mentor calls and i got assigned to someone who clearly didn't speak english fluently. Textbook they shipped was clearly a photocopy, pages 44 to 60 were missing entirely.

Lara OberländerOn the record
Filed Jun 17, 2021
1 / 5

Zero support

Nope. I asked for a refund within the 14 day window and they ignored four emails until the window closed. the certificate they issued had my name misspelled and support said it would cost $35 to reissue it, insane.

Charlotte SchmidOn the record
Filed Jun 17, 2021
5 / 5

Kid loves it

Was expecting a cash grab, got a proper curriculum with graded assignments and real feedback instead. honestly the free trial week was enough to sell me, didnt need the sales email 10/10.

Maja SteinOn the record
Filed Jun 17, 2021
5 / 5

Cheaper and better

I expected flaky video quality on a $29/mo plan and got crisp 1080p every single session instead. Finally a program that doesn't treat parents like idiots.

Sophia SchweizerOn the record
Filed Jun 16, 2021
4 / 5

Caring instructors

The dashboard tracks her weak spots and quietly loops them back in which is exactly what a human tutor would do. Dropped €250 course up front for the intro module and honestly it taught me more than my first semester of community college did. my kid actually asks to do the lessons now which is wild because last year he hated anything with homework in it

Petra Lange
Filed Jun 16, 2021
5 / 5

Finally something that works

Dropped €250 course up front for the intro module and honestly it taught me more than my first semester of community college did.

Ingrid BöhmOn the record
Filed Jun 16, 2021
4 / 5

Real feedback, not slop

the recorded sessions are searchable by keyword which saved me alot of time cramming for the midterm The tutor stayed 15 minutes past our Thursday lab to walk through a proof I kept botching and didn't charge extra.

Mathilda Steinmetz
Filed Jun 16, 2021
5 / 5

10/10 would re-enroll

booked the one on one SAT coaching for my daughter and her score jumped 180 points over 8 weeks they let me pause my subscription for 3 weeks during finals without penalty and that kind of flexibility earns loyalty

Amelia Bowen
Filed Jun 15, 2021
3 / 5

Content solid, support MIA

They promised job placement help and what I got was a Google doc with 12 outdated links lol. Content: 8/10. Support: 2/10. Price: 5/10. Average those however you want. Honestly the free YouTube version of this teacher is better than the $600 paid cohort.

Yu-na Tak
Filed Jun 15, 2021
3 / 5

Rescheduled too many times

I learned stuff, I did, but I also learned that the TA ghosts after 6pm no matter what they promise. The live classes are actually good when they happen, which is maybe 60% of the time.

Aisling YoungOn the record
Filed Jun 15, 2021
5 / 5

Beat the tutoring center

cant believe this is cheaper than one month of the tutoring center down the road and my grades are actually better

Olivia Mulligan
Filed Jun 14, 2021
1 / 5

Total waste

The parent portal has been broken since September, I literally cannot see my son's grades at all. Instructor Dr. Lin was decent but the platform crashed every single friday session, missed like 6 classes.

Takuya NakamuraOn the record
Filed Jun 14, 2021
3 / 5

Learned stuff, slowly

The live classes are actually good when they happen, which is maybe 60% of the time.

Fumio NomuraOn the record
Filed Jun 14, 2021
5 / 5

Money well spent

Legit life changing.

Min-ji JoOn the record
Filed Jun 14, 2021
1 / 5

Terrible value

Final project rubric changed three times and the last version came out two days before the deadline. Mid. I asked for a refund within the 14 day window and they ignored four emails until the window closed.

Tatsuya IchikawaOn the record
Filed Jun 13, 2021
5 / 5

Better than college

Worth every cent.

Fionnuala Kennedy
Filed Jun 13, 2021
4 / 5

Shocked.

I was skeptical because the price looked too low but the material is genuinely rigorous and well sequenced. I liked that the certificate at the end actually got recognized when I applied for the junior dev role last month.

Owain WardOn the record
Filed Jun 13, 2021
3 / 5

Mid at full price

Teacher knew her stuff — Mr. Bakker I think — but the platform crashes every other Tuesday and nobody fixes it.

James Rankin
Filed Jun 13, 2021
4 / 5

Passed first try

they shipped a new cohort format in September and the pacing is way better than the self paced version was

Riley FinneganOn the record
Filed Jun 12, 2021
5 / 5

Legit good

I liked that the certificate at the end actually got recognized when I applied for the junior dev role last month. 10/10.

Sophia Wilson
Filed Jun 12, 2021
5 / 5

Hooked after week one

Ms. Ortega in support refunded a duplicate charge within an afternoon without me even having to argue, rare these days. Refund policy is clean, no fine print traps, I know because I tested it on a course I ended up not needing.

Layla Robertson
Filed Jun 12, 2021
3 / 5

Mixed bag honestly

my son's reading went up a grade level in 3 months so I can't fully hate it, but the parent portal is a joke. fine. nothing special, nothing terrible, would I do it again, probably not at this price.

Jack O'BrienOn the record
Filed Jun 12, 2021
4 / 5

Cheaper and better

honestly the free trial week was enough to sell me, didnt need the sales email Instructor named Marcus taught the stats module and made regression analysis feel like a party trick, I actually get it now.

Cameron DavisOn the record
Filed Jun 11, 2021
5 / 5

Caring instructors

they let me pause my subscription for 3 weeks during finals without penalty and that kind of flexibility earns loyalty

Ava YoungOn the record
Filed Jun 11, 2021
4 / 5

Finally something that works

the discord community alone is worth the sub fee, people actually help you debug your essays at 2am my kid actually asks to do the lessons now which is wild because last year he hated anything with homework in it I liked that the certificate at the end actually got recognized when I applied for the junior dev role last month.

Zoe AdamsOn the record
Filed Jun 11, 2021
1 / 5

Promised the moon

promised a job placement guarantee and when i asked after graduation they said "guarantee" meant "best effort". Zero feedback on any of the 11 assignments I submitted, just a copy-pasted "great job!" each time.

Tobias HoferOn the record
Filed Jun 11, 2021
5 / 5

10/10 would re-enroll

Instructor named Marcus taught the stats module and made regression analysis feel like a party trick, I actually get it now.

Christian SchröderOn the record
Filed Jun 10, 2021
3 / 5

Rescheduled too many times

Thought the money-back guarantee meant something — it doesn't, read the fine print on page 4. Course content was solid, grading was a disaster — got my midterm back three weeks late.

Souta MatsumotoOn the record
Filed Jun 10, 2021
1 / 5

They ghosted us

signed my daughter up for the summer program and they switched the location twice without telling anyone.

Ren Matsuo
Filed Jun 10, 2021
1 / 5

Shady billing

promised 1-on-1 mentor calls and i got assigned to someone who clearly didn't speak english fluently. Spent $1,200 on a certification prep and failed the exam because thier practice tests had wrong answers.

Daisuke Goto
Filed Jun 10, 2021
5 / 5

Worth every penny

paid for the premium tier for my son and the one on one feedback on his essays is detailed, not copy pasted ai slop

Hiroshi NagataOn the record
Filed Jun 9, 2021
4 / 5

Clean refund, no traps

Was expecting a cash grab, got a proper curriculum with graded assignments and real feedback instead.

Fraser HowellOn the record
Filed Jun 9, 2021
5 / 5

Money well spent

I expected flaky video quality on a $29/mo plan and got crisp 1080p every single session instead. Finally a program that doesn't treat parents like idiots.

Young-mi SonOn the record
Filed Jun 9, 2021
5 / 5

My daughter's hooked

The dashboard tracks her weak spots and quietly loops them back in which is exactly what a human tutor would do. Dropped €250 course up front for the intro module and honestly it taught me more than my first semester of community college did.

Sang-hoon HaeOn the record
Filed Jun 8, 2021
4 / 5

Better than college

Dropped €250 course up front for the intro module and honestly it taught me more than my first semester of community college did.

Erika KatoOn the record
Filed Jun 8, 2021
3 / 5

Mid at full price

The intro modules slap, then week 4 hits and suddenly you're on your own.

Theo RobertsonOn the record
Filed Jun 8, 2021
5 / 5

Rare find.

booked the one on one SAT coaching for my daughter and her score jumped 180 points over 8 weeks

Eilidh Richards
Filed Jun 8, 2021
2 / 5

Lost my deposit

The woman at the admin desk, Priya, basically laughed when I asked where my welcome kit was lol. Paid $397 for a bootcamp and the material was literally free YouTube videos stitched together, ugh. Material is 80% filler, there's maybe 3 hours of real content stretched across a 12 week program.