Raymond McCarthyOn the record
Filed Aug 22, 2021
5 / 5
Keeper.
went in for a second opinion and left with a plan that didn't involve surgery, huge relief called at 7:50 and got a same-day appt by 11, no triage drama
went in for a second opinion and left with a plan that didn't involve surgery, huge relief called at 7:50 and got a same-day appt by 11, no triage drama
10/10 wait time.
Legit the best cleaning I've had, teeth felt smooth for like a week after. Honestly shocked, the generic version worked just as well and saved me $110 a month.
paid for same day shipping and it took 9 days, email asking where it was got auto replied. Billing department doesn't answer, voicemail is full, email bounces, feels like a scam at this point.
Ivy at the reception desk actually called me back the same day with my results.
Nope.
My bloodwork came back in under 24 hours and the portal actually loaded on mobile.
my knee hasn't felt this good in two years and the physio only charged £45 a session parking was free after 6pm which sounds small but adds up when youre coming weekly
Was dreading the bill and it came out $28 cheaper than the quote, who does that anymore. Reception woman apologised when i waited an extra 6 minutes... apologised! for six minutes!
Finally a doctor who listened for more than four minutes without typing the whole time. Ivy at the reception desk actually called me back the same day with my results.
Walked in at 8:40, out by 9:05, and the bill was $62 flat, no surprise codes.
the clinic smelled like actual citrus not that fake lemon disinfectant stuff Pharmacist spent 15 minutes explaining the interaction with my BP meds, didn't rush me once. doctor sent a follow up text two days later just to check my ankle was healing right
they emailed the lab results at 7am before i even had coffee front desk let me reschedule twice without any passive aggressive sighing
the vitamin they recommended actually fixed my fatigue in like three weeks, not a placebo thing booked online Tuesday night and had a slot by Thursday morning which never happens here Reception woman apologised when i waited an extra 6 minutes... apologised! for six minutes!
Pharmacist spent 15 minutes explaining the interaction with my BP meds, didn't rush me once. went in for a second opinion and left with a plan that didn't involve surgery, huge relief
The woman at the front desk was rude tbh but the hygienist made up for it. idk, it helped a little, not sure it was worth $39 a month though. The telehealth app is clunky but the prescriber actually listened which is more than I can say for my last GP.
Billing was itemised, every line made sense, no mystery $200 facility fee at the end. Walked in at 8:40, out by 9:05, and the bill was $62 flat, no surprise codes.
called at 7:50 and got a same-day appt by 11, no triage drama I thought the £58 copay was a mistake till they explained the sliding scale. Billing was itemised, every line made sense, no mystery $200 facility fee at the end.
Receptionist remembered my dog's name from last time lol.
I called ahead to confirm my insurance, got there, surprise $85 copay.
Was fine untill they moved locations and parking became a nightmare, now it's a whole thing.
The nurse warmed the gel first and that tiny thing made the whole visit less awful. My bloodwork came back in under 24 hours and the portal actually loaded on mobile.
The nurse was lovely but the doctor talked over me the whole 8 minutes I was in there. Nope. Spent $89 on a consultation that was basically them reading WebMD back to me.
parking was free after 6pm which sounds small but adds up when youre coming weekly
booked online Tuesday night and had a slot by Thursday morning which never happens here
my therapist does late evening sessions and takes insurance which is basically a unicorn The hygienist, I think her name was Priya, was so gentle I almost fell asleep in the chair. The nurse warmed the gel first and that tiny thing made the whole visit less awful.
The hygienist, I think her name was Priya, was so gentle I almost fell asleep in the chair.
Honestly shocked, the generic version worked just as well and saved me $110 a month. my knee hasn't felt this good in two years and the physio only charged £45 a session I thought the £58 copay was a mistake till they explained the sliding scale.
App crashed twice during my video visit which is wild for a company this size.
Not sure if it's placebo or real but I do feel a bit better after 6 weeks so I'll keep going I guess. Reception on hold music is unhinged, 22 minutes of smooth jazz before anyone picked up.
10/10 wait time.
Legit the best cleaning I've had, teeth felt smooth for like a week after. Honestly shocked, the generic version worked just as well and saved me $110 a month.
Nope.
Ivy at the reception desk actually called me back the same day with my results. Was dreading the bill and it came out $28 cheaper than the quote, who does that anymore.
doctor sent a follow up text two days later just to check my ankle was healing right the vitamin they recommended actually fixed my fatigue in like three weeks, not a placebo thing
My bloodwork came back in under 24 hours and the portal actually loaded on mobile. Receptionist remembered my dog's name from last time lol.
my knee hasn't felt this good in two years and the physio only charged £45 a session
Pills themselves do what they say, I just wish the packaging wasn't so obviously cheap for $38 a month.
Finally a doctor who listened for more than four minutes without typing the whole time.
Walked in at 8:40, out by 9:05, and the bill was $62 flat, no surprise codes.
the clinic smelled like actual citrus not that fake lemon disinfectant stuff Pharmacist spent 15 minutes explaining the interaction with my BP meds, didn't rush me once.
they emailed the lab results at 7am before i even had coffee
Reception on hold music is unhinged, 22 minutes of smooth jazz before anyone picked up.
Pharmacist spent 15 minutes explaining the interaction with my BP meds, didn't rush me once.
The waiting room had one chair free and a sick kid coughing on everyone, zero distancing. the receptionist was rude when I asked about my bill, like I was wasting her time or something ugh
Billing was itemised, every line made sense, no mystery $200 facility fee at the end. Walked in at 8:40, out by 9:05, and the bill was $62 flat, no surprise codes.
called at 7:50 and got a same-day appt by 11, no triage drama
Receptionist remembered my dog's name from last time lol.
front desk let me reschedule twice without any passive aggressive sighing
The nurse was lovely but the doctor talked over me the whole 8 minutes I was in there. Nope.