ISSUE 048 · SATURDAY, OCT 16, 2021
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BMW

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Motoring DeskMunich, DEbmw.com
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The record

3,876 dispatches on file

Kaushik DeshpandeOn the record
Filed Aug 29, 2021
5 / 5

Chuffed.

Best £650 brakes job I've ever paid for, no upsell nonsense.

Shubham BhattOn the record
Filed Aug 29, 2021
4 / 5

10/10 no notes.

Lior let me take it on the motorway for the test drive which was a nice touch. No pressure, no games, nothing.

Prakash BhasinOn the record
Filed Aug 29, 2021
5 / 5

£22k well spent.

mid-November test drive turned into me buying the thing, didn't even plan it.

Aditi ChandrasekaranOn the record
Filed Aug 28, 2021
5 / 5

Would buy here again.

They definately earned a repeat customer here, excellent from start to finish.

Arjun BanerjeeOn the record
Filed Aug 28, 2021
2 / 5

Cold morning service was a joke

Felt like a mark the second I walked in. Rosa smiled through the whole pitch and then disappeared when the gearbox started whining on the way home.

Felipe SánchezOn the record
Filed Aug 28, 2021
5 / 5

No regrets.

Grant called me after the sale to check in, who even does that anymore. Chuffed to actual bits, honestly.

Javier ZúñigaOn the record
Filed Aug 27, 2021
5 / 5

Ben sorted me out.

The brake service was done quicker than they quoted and the price matched the estimate exactly. 10/10, truly no notes here.

Rafael RuizOn the record
Filed Aug 27, 2021
5 / 5

Wow.

$2,100 bodywork and I drove it off the lot the same afternoon, didn't think that was possible. The brake service was done quicker than they quoted and the price matched the estimate exactly.

Carlos IbáñezOn the record
Filed Aug 26, 2021
5 / 5

Love it.

No pressure, no games, nothing. Got new tyres fitted for $340 and they've lasted way longer than the last set.

Francisco Mendoza
Filed Aug 26, 2021
5 / 5

Marco knows his stuff.

idk what I was worried about, the whole trade-in took under an hour. Trade-in came in at $4,900 which was honestly better than the two quotes I got elsewhere. Marco knew every spec on the lot and didn't bluff once when I asked a weird question.

Tadhg HowellOn the record
Filed Aug 26, 2021
3 / 5

Could be worse

Elena at the desk was lovely but she couldn't override the pricing on the tyres and that killed it for me. I havent decided if I'd come back. Depends on who's at the desk that day.

Maeve FisherOn the record
Filed Aug 25, 2021
4 / 5

Trade-in appt was clean.

Sal walked me through alot of the options and never once made me feel dumb for asking. £22k list and they knocked a bit off without me even haggling, respect. idk what I was worried about, the whole trade-in took under an hour.

Samuel WalkerOn the record
Filed Aug 25, 2021
4 / 5

Drove off happy.

Honestly the smoothest car buy I've ever done. honestly didn't expect to leave happy but Rosa made the whole thing painless tbh.

Isla HillOn the record
Filed Aug 25, 2021
5 / 5

Love this motor.

Pip at reception recieved my call and had everything booked in two minutes flat. Mint, honestly mint, no faults.

Iona Phillips
Filed Aug 24, 2021
3 / 5

Nope on the tyres

If you have time to kill, their support is thorough. If you don't, forget it. Pip handled the trade-in paperwork fast but the number came in lower than every other quote I had that week.

Louie O'Sullivan
Filed Aug 24, 2021
3 / 5

10k service took forever

Honestly didn't hate it. The car runs fine, the people are hit or miss depending on who you get.

Daisy CarrollOn the record
Filed Aug 23, 2021
2 / 5

Nope.

The paint on the bonnet started bubbling two weeks after I drove it off the lot. Avoid.

Jemima Cameron
Filed Aug 23, 2021
5 / 5

Smooth and honest.

Elena stayed late for me, absolute legend. Honestly the smoothest car buy I've ever done.

Ronan PowellOn the record
Filed Aug 23, 2021
3 / 5

Trade-in was a joke

Mid. Could've been worse. the dealer took three hours on a trade-in appt and Imani didn't even know the car was already sold, pretty annoyed.

Bella ChapmanOn the record
Filed Aug 22, 2021
5 / 5

Trade-in was fair.

Marco knew every spec on the lot and didn't bluff once when I asked a weird question. mid-November test drive turned into me buying the thing, didn't even plan it. 10/10, truly no notes here.

Arthur WilsonOn the record
Filed Aug 22, 2021
5 / 5

Chuffed.

took it for a Saturday test drive and i havent felt that relaxed buying a car before.

Ewan JacksonOn the record
Filed Aug 22, 2021
5 / 5

10/10 no notes.

The 10k service was $89 and they topped up the washer fluid, dont see that often.

Brid KingOn the record
Filed Aug 21, 2021
5 / 5

£22k well spent.

Fine by me, more than fine.

Benjamin CoxOn the record
Filed Aug 21, 2021
4 / 5

Would buy here again.

honestly didn't expect to leave happy but Rosa made the whole thing painless tbh. I'd buy from them again in a heartbeat fr. Grant called me after the sale to check in, who even does that anymore.

Ava MurrayOn the record
Filed Aug 20, 2021
4 / 5

Best dealer visit yet.

Trade-in came in at $4,900 which was honestly better than the two quotes I got elsewhere.

Ailsa StewartOn the record
Filed Aug 20, 2021
4 / 5

No regrets.

10/10, truly no notes here. Best £650 brakes job I've ever paid for, no upsell nonsense.

Riley Rennie
Filed Aug 20, 2021
5 / 5

Ben sorted me out.

Ben at the desk talked me through everything without pushing extras and I walked out with keys and a grin. idk what I was worried about, the whole trade-in took under an hour. Mint, honestly mint, no faults.

Phoebe MasonOn the record
Filed Aug 19, 2021
5 / 5

Wow.

The dealer gave me real coffee and a proper chair during the wait, small things matter. Wet Tuesday pickup and they still rolled out the mats and had the paperwork ready, lol.

Juno TaylorOn the record
Filed Aug 19, 2021
2 / 5

Ugh, don't bother

Trade-in was quoted on the phone and dropped $1,700 the moment I pulled in. The warranty paperwork had thier address wrong and nobody wanted to fix it before I signed.

Darragh WoodOn the record
Filed Aug 19, 2021
5 / 5

Marco knows his stuff.

Lior let me take it on the motorway for the test drive which was a nice touch. No pressure, no games, nothing.

Hélène HamonOn the record
Filed Aug 18, 2021
3 / 5

Wet Tuesday regrets

Three stars because the car is good, the buying process is not. the quoted tyres were highway robbery, I shopped around after and found better. Still gave two stars for Sal though.

Édouard PerrinOn the record
Filed Aug 18, 2021
5 / 5

Trade-in appt was clean.

They definately earned a repeat customer here, excellent from start to finish. Ben at the desk talked me through everything without pushing extras and I walked out with keys and a grin.

Léa Rey
Filed Aug 17, 2021
1 / 5

Lemon with a warranty

Felt like a mark the second I walked in. Rosa smiled through the whole pitch and then disappeared when the gearbox started whining on the way home. The service desk kept pushing an inspection i'd already paid for last visit.

Christine MoreauOn the record
Filed Aug 17, 2021
5 / 5

Love this motor.

Grant called me after the sale to check in, who even does that anymore. Chuffed to actual bits, honestly.

Gaspard GautierOn the record
Filed Aug 17, 2021
5 / 5

Legit.

The brake service was done quicker than they quoted and the price matched the estimate exactly.

Hugo Hoarau
Filed Aug 16, 2021
4 / 5

Fair price, zero drama.

$2,100 bodywork and I drove it off the lot the same afternoon, didn't think that was possible.

Caroline Michel
Filed Aug 16, 2021
5 / 5

Service worth every penny.

No pressure, no games, nothing. Got new tyres fitted for $340 and they've lasted way longer than the last set.

Augustin FabreOn the record
Filed Aug 16, 2021
4 / 5

Smooth and honest.

idk what I was worried about, the whole trade-in took under an hour. Trade-in came in at $4,900 which was honestly better than the two quotes I got elsewhere.

Lucas BouvierOn the record
Filed Aug 15, 2021
4 / 5

Rosa made it easy.

I'd buy from them again in a heartbeat fr. Grant called me after the sale to check in, who even does that anymore.

Virginie LegrandOn the record
Filed Aug 15, 2021
4 / 5

Trade-in was fair.

Sal walked me through alot of the options and never once made me feel dumb for asking.

Jördis LorenzOn the record
Filed Aug 14, 2021
4 / 5

Chuffed.

Honestly the smoothest car buy I've ever done.

Clara MartiOn the record
Filed Aug 14, 2021
5 / 5

10/10 no notes.

Pip at reception recieved my call and had everything booked in two minutes flat.

Sandrine Morel
Filed Aug 14, 2021
4 / 5

£22k well spent.

£22k list and they knocked a bit off without me even haggling, respect. Pip at reception recieved my call and had everything booked in two minutes flat.

Ursula SteinmetzOn the record
Filed Aug 13, 2021
4 / 5

Would buy here again.

Got new tyres fitted for $340 and they've lasted way longer than the last set. Fine by me, more than fine.

Jules LefèvreOn the record
Filed Aug 13, 2021
5 / 5

Best dealer visit yet.

Chuffed to actual bits, honestly. They definately earned a repeat customer here, excellent from start to finish.

Véronique MassonOn the record
Filed Aug 13, 2021
4 / 5

No regrets.

Elena stayed late for me, absolute legend. Honestly the smoothest car buy I've ever done. $2,100 bodywork and I drove it off the lot the same afternoon, didn't think that was possible.

Tristan PrévostOn the record
Filed Aug 12, 2021
4 / 5

Ben sorted me out.

Wet Tuesday pickup and they still rolled out the mats and had the paperwork ready, lol.

Gabriel David
Filed Aug 12, 2021
4 / 5

Wow.

Marco knew every spec on the lot and didn't bluff once when I asked a weird question. mid-November test drive turned into me buying the thing, didn't even plan it.

Amélie AubertOn the record
Filed Aug 11, 2021
4 / 5

Love it.

took it for a Saturday test drive and i havent felt that relaxed buying a car before. Sal walked me through alot of the options and never once made me feel dumb for asking. The brake service was done quicker than they quoted and the price matched the estimate exactly.

Côme Guillou
Filed Aug 11, 2021
2 / 5

Hard pass

Hard pass. The loaner came back with a dent in the door and nobody wanted to own it.