André PintoOn the record
Filed Sep 23, 2021
4 / 5
Trade-in was fair.
The dealer gave me real coffee and a proper chair during the wait, small things matter.
The dealer gave me real coffee and a proper chair during the wait, small things matter.
Honestly the smoothest car buy I've ever done. $2,100 bodywork and I drove it off the lot the same afternoon, didn't think that was possible.
10/10, truly no notes here. Fine by me, more than fine.
I'd buy from them again in a heartbeat fr.
honestly didn't expect to leave happy but Rosa made the whole thing painless tbh. Trade-in came in at $4,900 which was honestly better than the two quotes I got elsewhere. 10/10, truly no notes here.
No pressure, no games, nothing.
idk why I expected better from a dealer that advertises 'certified' and then hands you a car with mismatched tyres.
havent felt this ripped off in years tbh. Lior swore the brakes were solid and they definately weren't.
Marco knew every spec on the lot and didn't bluff once when I asked a weird question.
Mint, honestly mint, no faults.
Elena stayed late for me, absolute legend. mid-November test drive turned into me buying the thing, didn't even plan it.
mid-November test drive turned into me buying the thing, didn't even plan it.
Got new tyres fitted for $340 and they've lasted way longer than the last set. Mint, honestly mint, no faults.
Scam.
Pip at reception recieved my call and had everything booked in two minutes flat. The brake service was done quicker than they quoted and the price matched the estimate exactly. $2,100 bodywork and I drove it off the lot the same afternoon, didn't think that was possible.
The service rate is cheap on paper, you pay for it in waiting room time. Three hours for a filter change, ugh. Pip handled the trade-in paperwork fast but the number came in lower than every other quote I had that week.
Honestly didn't hate it. The car runs fine, the people are hit or miss depending on who you get. Dropped it off at the service bay at 8am, didn't get it back untill after 5. No call either.
Trade-in came in at $4,900 which was honestly better than the two quotes I got elsewhere.
I havent decided if I'd come back. Depends on who's at the desk that day.
the list price turned into £24.3k by the time Imani finished adding floor mats and gap insurance i never asked for.
$2,100 bodywork and I drove it off the lot the same afternoon, didn't think that was possible. Honestly the smoothest car buy I've ever done. Pip at reception recieved my call and had everything booked in two minutes flat.
took it for a Saturday test drive and i havent felt that relaxed buying a car before. The dealer gave me real coffee and a proper chair during the wait, small things matter.
Grant called me after the sale to check in, who even does that anymore. £22k list and they knocked a bit off without me even haggling, respect.
Wet Tuesday pickup and they still rolled out the mats and had the paperwork ready, lol.
They definately earned a repeat customer here, excellent from start to finish. Chuffed to actual bits, honestly.
The loaner came back with a dent in the door and nobody wanted to own it. Nope. Not even close.
Lior let me take it on the motorway for the test drive which was a nice touch.
£22k list and they knocked a bit off without me even haggling, respect. Grant called me after the sale to check in, who even does that anymore.
Service was fine. Price wasn't. The bodywork was done on time at least. Still waiting on the paperwork two weeks later.
Three stars because the car is good, the buying process is not. Not awful.
10/10, truly no notes here.
I'd buy from them again in a heartbeat fr.
honestly didn't expect to leave happy but Rosa made the whole thing painless tbh. Trade-in came in at $4,900 which was honestly better than the two quotes I got elsewhere. 10/10, truly no notes here.
No pressure, no games, nothing.
definately a step up from the last place I used, but still not perfect by a long shot. If you have time to kill, their support is thorough. If you don't, forget it. I recieved the keys with a smudge on the dash and a half tank, dealer promised full, whatever.
The brake service was done quicker than they quoted and the price matched the estimate exactly. Pip at reception recieved my call and had everything booked in two minutes flat.
Marco knew every spec on the lot and didn't bluff once when I asked a weird question. Best £650 brakes job I've ever paid for, no upsell nonsense.
Mint, honestly mint, no faults. Got new tyres fitted for $340 and they've lasted way longer than the last set. mid-November test drive turned into me buying the thing, didn't even plan it.
Elena stayed late for me, absolute legend.
The service desk kept pushing an inspection i'd already paid for last visit. The warranty paperwork had thier address wrong and nobody wanted to fix it before I signed. Felt like a mark the second I walked in.
Got new tyres fitted for $340 and they've lasted way longer than the last set. Mint, honestly mint, no faults. Grant called me after the sale to check in, who even does that anymore.
Best £650 brakes job I've ever paid for, no upsell nonsense. Marco knew every spec on the lot and didn't bluff once when I asked a weird question. The brake service was done quicker than they quoted and the price matched the estimate exactly.
Pip at reception recieved my call and had everything booked in two minutes flat. The brake service was done quicker than they quoted and the price matched the estimate exactly.
Ben at the desk talked me through everything without pushing extras and I walked out with keys and a grin. The 10k service was $89 and they topped up the washer fluid, dont see that often. No pressure, no games, nothing.
Sal walked me through alot of the options and never once made me feel dumb for asking. No pressure, no games, nothing.
Felt like a mark the second I walked in. idk why I expected better from a dealer that advertises 'certified' and then hands you a car with mismatched tyres.
Nope. Not even close.
Fine by me, more than fine. 10/10, truly no notes here.
$2,100 bodywork and I drove it off the lot the same afternoon, didn't think that was possible. Honestly the smoothest car buy I've ever done.
took it for a Saturday test drive and i havent felt that relaxed buying a car before. The dealer gave me real coffee and a proper chair during the wait, small things matter. £22k list and they knocked a bit off without me even haggling, respect.