Rosario DomínguezOn the record
Filed Jun 20, 2021
5 / 5
Sale bin gold
Slaps. Mid-tier price, top-tier fit. Customer service answered in 4 minutes on a Sunday night, which, come on.
Slaps. Mid-tier price, top-tier fit. Customer service answered in 4 minutes on a Sunday night, which, come on.
Second order this month and both times the packaging was recyclable which my building actually picks up.
Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap. Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July.
Returns are prepaid and the drop-off was a corner store two blocks away. Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple.
Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple. Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild. Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.
Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.
Order got split into three shipments without asking me, one still hasn't arrived and the chat bot keeps looping me. Packaging was a thin plastic sleeve and the item inside had a crack running the whole length of it.
Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once. 10/10 would raid the sale section again.
Nope. The color on screen was a warm sand, what showed up was baby poop green, no exaggeration.
Shipping was free over $35 which honestly saved me from checkout rage. the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off Returns are prepaid and the drop-off was a corner store two blocks away.
The woman on chat, Ingrid i think, actually helped me get a refund within 10 minutes which was a shock.
Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July. Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.
Customer service answered in 4 minutes on a Sunday night, which, come on. Second order this month and both times the packaging was recyclable which my building actually picks up.
Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between.
Had a question about a stain on the suede boots and they sent a care kit for free, no haggling. order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore
The color on screen was a warm sand, what showed up was baby poop green, no exaggeration.
Shocked how good the fabric feels for the money, like it's got weight to it. Returns are prepaid and the drop-off was a corner store two blocks away.
order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore
Legit obsessed. Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack. Made my week lol.
Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack. Customer service answered in 4 minutes on a Sunday night, which, come on. Tracking updated every few hours so I wasn't refreshing like a maniac at my door.
the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in
No shipping surprise this time, the number at checkout matched the number on my card, revolutionary.
the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off
Tracking updated every few hours so I wasn't refreshing like a maniac at my door. Had a question about a stain on the suede boots and they sent a care kit for free, no haggling. Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack.
Made my week lol. Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once.
Mid-tier price, top-tier fit. Slaps.
the listing photo and the actual thing are not the same product idk how that's legal burned $89 and all I got was a stiff email saying my claim was "not eligible" with no explanation attached
Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild. Shocked how good the fabric feels for the money, like it's got weight to it.
honestly didn't expect much at this price point but the stitching is clean and the lining didn't bunch after two washes Shipping was free over $35 which honestly saved me from checkout rage.
definately coming back for the winter drop, bookmarked already Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap. Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between.
Waited eleven days for a package that was supposed to be two-day and when it got here one of the two items was just missing. I've bought cheap stuff before but this is the first time something arrived literally broken in half.
Second order this month and both times the packaging was recyclable which my building actually picks up. Legit obsessed.
Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap.
Returns are prepaid and the drop-off was a corner store two blocks away.
Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple. Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.
Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.
10/10 would raid the sale section again. Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between.
returns portal is a nightmare, took 3 tries to even get a label and then another 18 days to see my $62 back Had to chase them on email twice before anyone acknowledged the missing item, eventually got it, lost a week. Decent.
Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.
Shipping was free over $35 which honestly saved me from checkout rage. the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off
the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall
Fit tts on the jeans, totally wrong on the tee which ran small enough that my teenager stole it. Ordered three things, two showed up in a week and the third took 22 days with zero updates. Fine for throwaway stuff, don't buy anything you'd miss if it fell apart in a wash.
Customer service answered in 4 minutes on a Sunday night, which, come on.
Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between.
Had a question about a stain on the suede boots and they sent a care kit for free, no haggling.
Fit was perfect out of the bag, no need to wash and pray. the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.
Shocked how good the fabric feels for the money, like it's got weight to it. Returns are prepaid and the drop-off was a corner store two blocks away.
I've bought cheap stuff before but this is the first time something arrived literally broken in half. Markup is insane for what you get, I found the exact same thing on another site for $19 cheaper and it shipped faster. Return label cost $12 which they never mentioned at checkout, so my $34 refund turned into $22 real quick.
Legit obsessed. Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack.
Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack. Customer service answered in 4 minutes on a Sunday night, which, come on.